Business use

A flexible digital workplace to fit your organisational and cross-organisational collaboration

Collaboration needs a purpose. Knowledge Hub is a highly flexible collaboration platform that’s easy to adapt for a range of business needs and uses across the public sector.
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Collaboration Groups

Knowledge Hub’s Digital Collaboration Groups offer free or low-cost collaboration spaces specifically designed to help external organisations and departments communicate, collaborate, and connect effectively with stakeholders, partners, and colleagues.

These groups enable the secure exchange of knowledge and experience within communities of practice, project groups, and workspaces.
 
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Networks

Manage your own branded channel, members and communities hosted on the Knowledge Hub platform, meaning no infrastructure burden.

Simple, easy-to-use digital collaboration helping you effectively communicate, collaborate and connect with stakeholders, partners and employees.

Build a flexible collaboration space with a mixture of accessible open groups and closed intranet-style workspaces.
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Microsites

Your own branded mini website – microsite – hosted on Knowledge Hub to promote your knowledge, assets, resources and services publicly.

Create an open, accessible, digital exhibition space, where you can publish responsive web pages, listings utilising Knowledge Hub’s extensive digital toolset, without the need for hosting and maintenance fees.

 

Group types used in the public sector

Collaboration groups provide an online space where you can enable collaborative working and securely share information. You decide which of the many Knowledge Hub’s features you use, including discussion forums, file sharing, event listings and much more.

Communities of Practice

Almost all online groups will be a network of individuals with mutual interests or problems. While a community of practice may not always have a specific end goal, it is usually aimed at supporting members on an ongoing basis and helping them progress in a particular area of work.

Members usually join voluntarily and contribute as and when they need to. Membership will include those who share a passion, job role or project area. Having an online space brings them together to share good practice and ideas, explore ways of working, and identify common solutions to problems.

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Project Groups

A project group can help the project team stay connected, collaborate effectively, and share knowledge easily. Managing a project across an organisation or multiple organisations enables teams to collaborate and coordinate their work on the project and allow the project managers, team members, and stakeholders, to access project information at any time.

The group can be used to store project-related documents, such as contracts, reports, and presentations but also allows members to share feedback, provide updates, and request support through the group. Everyone involved can stay up to date and access what they need, when they need it, all from one place. 

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Working/steering groups

Setting up an online working/steering group allows those involved to become an established team quickly and easily. The terms of reference and reporting structure can be defined and agreed with everyone’s input using the wiki, and any issues can be raised and talked about easily in the discussion forum. Being an online working/steering group, members can receive regular and relevant updates on what content and information is being shared and discussed.

As collaborative decisions can be made speedily, members no longer have to wait for the next face-to-face meeting to share helpful knowledge or raise any concerns. Using the library to store key documentation can also avoid members’ mailboxes getting swamped with content and reduces any confusion as a result of multiple document versions.

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Document Store Group

This is a dedicated group for members to share and access a library of content across a number of individuals and organisations. They are primarily set up to facilitate easy access and sharing of critical documents among members.

The group’s members can upload, store, manage and comment on documents in a secure, central location that can be accessed from anywhere, at any time, using any device with an internet connection. They can also collaborate on documents in real-time, sharing feedback and making changes, which helps to increase productivity and efficiency.

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Training programmes

Creating groups specifically to support training courses and modules allows participants and facilitators to share and access course documentation, training materials and other useful resources.The library offers an organised file structure, the discussion forum is a useful space for asking questions, having conversations and action learning, and the wiki provides a dedicated place to index all course modules and materials. 

Having an online training space means you can also integrate webinars and video to provide and an all-round training course without the need for a physical space, which can work especially well for those who are geographically dispersed. It can also be successful for blended learning, providing an online presence to keep in touch in between physical training course sessions.

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Available via the UK Government Digital Marketplace

Free or low-cost collaboration spaces helping you effectively communicate, collaborate, and connect with stakeholders, partners, and colleagues.

Exchange knowledge and experience in secure communities of practice, project groups and workspaces.

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