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Smackdown
Originally a wrestling expression that has worked its way into American politics and will no doubt end up being adopted by business because in the USA they love their sporting metaphors. ...
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By:
Blair McPherson
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Last updated:
08 Nov 2013
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Did you ask yourself these questions before going live?
Before you start an online group, I would recommend that you ask yourself these 5 questions Do you have a clear purpose and value proposition for all involved? Do you have dedicated and...
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By:
Michael Norton
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Last updated:
07 Nov 2013
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To build you must first demolish
If you cut the budget by 50 percent over five years then you are no longer looking at making savings in services you are talking about re building something smaller, more economical and in the...
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By:
Blair McPherson
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Last updated:
05 Nov 2013
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Do managers lack compassion?
Public sector senior managers have been accused of being obsessed with hitting performance targets and making budget savings indifferent to the impact on people. So do public sector managers lack...
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By:
Blair McPherson
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Last updated:
01 Nov 2013
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Don't just blame the tech, ask yourself did you get the purpose right?
I've seen roll outs of different technology including SharePoint , Microsoft Office , CRM, Clarity Project Management etc, etc. And you always hear the same comments, I don't like it,...
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By:
Michael Norton
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Last updated:
31 Oct 2013
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Man management is a funny old game
Sir Alex Ferguson confirms in his new book that former prime minister Tony Blair asked him “what you would do if your best player wouldn’t do what you wanted him to”. Ferguson answered “get rid...
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By:
Blair McPherson
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Last updated:
30 Oct 2013
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#OurDay 2013 highlights
Thank you to everyone who made #OurDay 2013 a huge success. It was great to see lots of people and organisations taking part and helping to showcase the broad range of services local...
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By:
Knowledge Hub Team
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Last updated:
29 Oct 2013
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Educating Yorkshire
What's it like to be a teacher in today's state schools? What's it like to be a pupil in 2013? We all went to school and many of us are parents of school children so we all think we know...
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By:
Blair McPherson
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Last updated:
28 Oct 2013
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Department for Transport, English Road Safety Comparison profiles
Interventions to reduce road traffic collisions and casualties should be considered alongside other health improvement activity, such as increasing physical activity, reducing obesity through...
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By:
Philippa Lynch
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Last updated:
23 Oct 2013
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'What about YOUth?' survey of 15 year olds reporting at LA geography
Sponsored by the Department of Health, and run by the Health and Social Care Information Centre (HSCIC) the “What about YOUth?” survey will address a range of factors, such as smoking, emotional...
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By:
Philippa Lynch
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Last updated:
24 Oct 2013
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Boosting the profile of Scrutiny
Scrutiny is not the most ‘sexy’ subject even in local Government; it comes with all types of stigmas and perceptions. One of my appraisal targets is to boost the profile of our local...
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By:
Stacy Cosham
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Last updated:
21 Oct 2013
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Our #OurDay favourites!
#OurDay 2013 was a great success with 3,500 contributors, nearly 11,000 tweets and an amazing reach of 3 million. All across the land councils took to Twitter to tell the local government story....
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By:
Knowledge Hub Team
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Last updated:
18 Oct 2013
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Mothers coming to stay
Policy clarification on health secretary’s speech on care of elderly relatives (18/10/2013). James Hunt the health service minister surprised his audience today by appearing to announce a new...
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By:
Blair McPherson
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Last updated:
18 Oct 2013
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#Ourday 2013 Infographic
Look out for more reflection on #ourday very soon To download a larger pdf version please use this link
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By:
Knowledge Hub Team
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Last updated:
18 Oct 2013
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Always look on the bright side
Is there a law that says if you’re a senior manager you must always look on the bright side? You would have thought even the most optimistic of those working in health and social care would have...
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By:
Blair McPherson
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Last updated:
17 Oct 2013
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Exit PAs from LAs
Just when Local Authorities are dispensing with PAs the private sector is reinventing the post. Now that managers have lap tops and tablets typing is no longer women's work (Hold my calls, Mr...
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By:
Blair McPherson
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Last updated:
14 Oct 2013
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Find out why the Knowledge Hub is buzzing
It’s great to see such a lot going on in Knowledge Hub at the moment – it’s a real hive of activity. Here’s what happened in September… 15 new groups created on a whole range of...
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By:
Knowledge Hub Team
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Last updated:
11 Oct 2013
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Birthday lunch with the chief executive
Happy Birthday. It’s not everyone who gets to celebrate their birthday with the chief executive. Well actually it is if you work in a particular audit section of the civil service....
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By:
Blair McPherson
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Last updated:
11 Oct 2013
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Don't "unnecessarily" annoy the customer
The man who said customer care didn’t matter has had a change of heart. That is if you count a typically dismissive response to a customer survey and a sop to share holders concerns as a change...
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By:
Blair McPherson
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Last updated:
08 Oct 2013
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Gagging for it
The use of gagging clauses in the public sector goes against everything it stands for There are a lot of unhappy people in the public sector. A lot of managers are doing things they...
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By:
Blair McPherson
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Last updated:
04 Oct 2013
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A warm welcome in Wiltshire
It’s not often you go to place and feel a sense of wellbeing and community spirit the moment you enter the building, but that is exactly how I felt a couple of weeks ago when I was privileged...
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By:
Liz Copeland
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Last updated:
02 Oct 2013
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Stricly come Whitehall
New report out by Open University on relationship between politicians and senior public sector managers makes comparison with ice dancing duo, a delicate mutually dependant partnership and...
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By:
Blair McPherson
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Last updated:
04 Oct 2013
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A day in the life of Tim Adams and the connection between LG Inform and LG Inform Plus / LG Inform API
Please find below an interview with Tim Adams from the LGA about LG Inform plus and LG Inform API, please post any questions you have to this blog and Tim will be happy to answer thenmfor you. ...
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By:
Alexandra Marshall
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Last updated:
04 Oct 2013
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Rise to the Local Government Challenge 2014!
Now in its fifth year, the Local Government Challenge is a high profile national competition for aspiring top managers in local government. The search is on for ten contestants to take part...
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By:
Knowledge Hub Team
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Last updated:
02 Oct 2013
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LG Inform copying, editing and sharing reports
£3.99 for a notebook! When did paper get so expensive, laptopless on a 2 hour train journey, I thought it would an ideal time to write a long overdue blog about LG Inform. I had unrealistic...
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By:
Alexandra Marshall
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Last updated:
01 Oct 2013
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Quick access to public health tools
Public Health England have developed a data and knowledge gateway that provides direct access to their wide range of data and analysis tools and resources. The tools include the popular public...
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By:
Philippa Lynch
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Last updated:
30 Sep 2013
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Informing local understanding of health and wellbeing
Through the Health and Wellbeing System Improvement Programme we are bringing together key comparative information on health and wellbeing, and the wider issues that affect it. This is to support...
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By:
Philippa Lynch
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Last updated:
10 Oct 2013
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Easy Tiger
It's a jungle out there, that's why some politicians are referred to as “big beasts". This is intended as flattery as it means they stand out from the herd and command respect rather than...
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By:
Blair McPherson
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Last updated:
26 Sep 2013
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Are knowledge worker skills key to the future of project managers?
Knowledge workers are often the core of your organisation. According to Thomas Davenport, “Knowledge workers have high degrees of expertise, education, or experience, and the primary purpose of...
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By:
Michael Norton
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Last updated:
25 Sep 2013
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The job security of a football manager
Another (football) manager loses their job not in itself news worthy unless of course it's related to some bizarre or scandalous behaviour like banning mayonnaise or banging the physio's wife on...
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By:
Blair McPherson
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Last updated:
25 Sep 2013
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Regulatory Services development module for Councillors
It's been a year in development, but I am now pleased to say that our free online module for councillors is now available at http://tinyurl.com/regmodule This new online resource for all...
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By:
Ian Leete
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Last updated:
06 Nov 2013
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How much will it cost for you to go quickly and quietly?
The new chairman of the board tells the chief executive there are way too many senior managers in what has become a top heavy organisation. The new board intends to bring in a more businesslike...
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By:
Blair McPherson
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Last updated:
20 Sep 2013
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Career advice: be opinionated, abrasive and intolerant
Opinionated”, “abrasive” and “intolerant” of those less able and committed’: these were the words my placement supervisor used to describe me as a trainee. They came to mind when I was recently...
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By:
Blair McPherson
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Last updated:
19 Sep 2013
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The difficult financial climate has thrown up a new range of HR challanges
The difficult financial climate has thrown up a new range of HR challenges. Management is still about managing budgets and managing people, it is still about promoting good practise and...
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By:
Blair McPherson
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Last updated:
16 Sep 2013
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OurDay 2013 - let's celebrate local government together!
#OurDay – 17 October 2013 What is #OurDay? It’s a 24 hour tweetathon to raise the profile of the great work that happens every day in local councils and shout about the unsung heroes who work...
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By:
Knowledge Hub Team
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Last updated:
09 Sep 2013
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Theme parks go digital
As more and more services are designed to provide interactive experiences that you can control, it makes going places and doing things easier and quicker. You know what to expect and you can plan...
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By:
Dimple Rathod
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Last updated:
03 Sep 2013
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What can we learn from Gordon Ramsay about employee engagement?
Gordon Ramsay’s reputation in the kitchen is that of a tyrant, someone who shouts, swears and is generally pretty unpleasant to his staff. Not necessarily conducive to good employee engagement...
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By:
Liz Copeland
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Last updated:
03 Sep 2013
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From pool side to in at the deep end
So it's back to work. The return to work following the bank holiday weekend also signals the end of the holiday season so everyone's back and its heads down until Christmas. Why is it that once...
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By:
Blair McPherson
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Last updated:
28 Aug 2013
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Its got your name on it
The latest business model for the public sector to imitate involves the idea of personalisation. I am not talking about the current practise in social care where the individual is given the money...
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By:
Blair McPherson
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Last updated:
21 Aug 2013
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Bugs and batteries, what can you send?
If you have posted a parcel in the past few weeks the chances are you were asked what’s inside. The first time I was asked I thought the Clerk was being a bit nosey; in fact the...
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By:
Richard Overy
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Last updated:
20 Aug 2013
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Innovation
Why is it that innovation happens in some places and not others? Is it about having the right strategic plan? Is it about a shared vision, a common set of priorities or is it to do with budgets?...
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By:
Blair McPherson
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Last updated:
16 Aug 2013
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Whose responsibility is employee communication anyway?
Today I stumbled across an interesting discussion on Twitter: #nzlead. Turns out it’s a tweet chat that happens every week on a Thursday, originating in New Zealand, but generating responses...
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By:
Liz Copeland
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Last updated:
15 Aug 2013
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Triple jeopardy
The expression triple jeopardy was originally used to describe the additional risks of discrimination elderly black women faced due to their age ,race and gender. The new triple jeopardy...
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By:
Blair McPherson
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Last updated:
14 Aug 2013
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The greying of the workforce
Every large office used to have a Lillian, someone who was the guardian of the unofficial office history. She knew why the main conference room was called the ball room, she knew why the main...
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By:
Blair McPherson
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Last updated:
07 Aug 2013
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Helpful hints and handy tips
Everyone needs a little help sometimes. Learning how to get the best out of an online system can take time. But that is exactly why we’ve developed two new help centres to take the...
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By:
Knowledge Hub Team
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Last updated:
05 Aug 2013
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LAQM Review Aug 2013
As you may be aware, Defra and the Scottish Government are currently consulting on the future of LAQM. Options range from 'business as usual' to scrapping LAQM altogether. To find...
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By:
Jo Barnes
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Last updated:
02 Aug 2013
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A picture is worth a thousand words
I just looked up the provenance of the above well known phrase. Wikipedia tells me it "refers to the notion that a complex idea can be conveyed with just a single still image. It also aptly...
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By:
Liz Copeland
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Last updated:
01 Aug 2013
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Why aren't we talking about it?
There hasn' t been the debate I expected about the current story line in Coronation street. I expected negative comment, claims of political correctness forced down the throats of viewers by out...
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By:
Blair McPherson
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Last updated:
27 Jul 2013
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Knowledge Hub Infographic
Our first attempt at creating an infographic to explain a little more about the Knowledge Hub. Any suggestions for improvement will be greatly appreciated.
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By:
Knowledge Hub Team
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Last updated:
22 Jul 2013
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More Midsomer Murders than Vicar of Dibley
The last meeting was the one to have been at. Threats and abuse were exchanged between members of the public and councillors, the chair was repeatedly called a liar by a councillor, members of...
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By:
Blair McPherson
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Last updated:
11 Jul 2013
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