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Blog
It 'aint what you do it's the way that you do it
Migration, migration, migration! Eat, sleep, drink migration... Guess what my days are filled with? Right now, every waking hour is filled with migration of communities to Knowledge...
By:
Michael MacAuley
Last updated:
02 Mar 2012
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What we did in February
You may have noticed that this blog has moved from its traditional place on the Community Safety CoP to our new home on the Knowledge Hub – and the CoP itself will be following suit by...
By:
Chris Williams
Last updated:
01 Mar 2012
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Does Your Community Manager Deserve an Oscar?
On Sunday night (if you stayed up that late or got up that early) you would have seen the Oscars. Michael Hahn wrote a great little blog, looking at the idea of Oscars for Community...
By:
Michael Norton
Last updated:
28 Feb 2012
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Diversity is good for business or so I hear
Did you know that one of the reasons we were awarded the Olympic Games was our emphases on celebrating diversity? Adecco the recruitment sponsor for London 2112 has just completed a survey of...
By:
Blair McPherson
Last updated:
27 Feb 2012
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Cheating and Lying in the Public Sector
There was undoubtedly cheating and lying in the public sector before the performance management culture was so enthusiastically embraced but league tables, over ambitious targets, naming...
By:
Blair McPherson
Last updated:
23 Feb 2012
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Lights, camera, action!
It's been a dramatic week for us at Knowledge Hub central. We planned our first major conference outing, ran our first major online event and have throttled-up our migration schedule. ...
By:
Michael MacAuley
Last updated:
17 Feb 2012
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The Surprising Truth about What Community Members Really Want
What do members want? If you want to start a community (or improve an existing one), you might begin by asking members what they want. Members will say they want...
By:
Michael Norton
Last updated:
16 Feb 2012
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Psst...! Tell Sid...! (And anyone else you know!)
I wrote most of this blog a long time ago, but I've been wanting to update it and republish it for a while, as it feels relevant. If you've read the Knowledge Hub Team new year blog, you'll...
By:
Liz Copeland
Last updated:
20 Jan 2014
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CRM & Data Integration: the quest for a single view of the customer
By:
Shelley Heckman
Last updated:
15 Feb 2012
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Happy Belated Groundhog Day (or why community managers are gods)
This is a great post from Community Roundtable, which I missed on Groundhog Day, but still worth a mention When we think of the day to day and the year to year of what community management is,...
By:
Michael Norton
Last updated:
14 Feb 2012
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We are too busy
NHS managers are too busy to address staff health at work. So said the headline in the Health Service Journal (HSJ). The report on the launch of the Healthcare Management unit code of conduct...
By:
Blair McPherson
Last updated:
23 Feb 2012
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How to manage the members
Working in local government at a senior level involves working hand in glove with local councillors or elected members as officers most commonly refer to them. Effective chief executives and...
By:
Blair McPherson
Last updated:
23 Feb 2012
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Is your plate healthy?
At Telford & Wrekin Council we are in the middle of a consulation on Shaping Places - Telford and Wrekin's Future which will eventually replace the existing Core Strategy and...
By:
Richard Overy
Last updated:
11 Feb 2012
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Is it alright for a man to wear black eyeliner to work?
I was at a senior manager’s question and answer session at the end of a two day staff equality and diversity awareness course. I didn’t see it coming but I know the sound of a bear trap snapping...
By:
Blair McPherson
Last updated:
10 Feb 2012
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Are Internal comms teams still split over value of social media?
Back in 2010 Melcom produced a survey of communications practitioners that revealed the level of social media expertise in the profession as poor – with around half unconvinced of...
By:
Michael Norton
Last updated:
10 Feb 2012
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How productive is hot desking?
I was pleased to learn that my colleagues and I will be moving from Darby house in Telford Town Centre to the new civic buildings in my home town of Wellington. The new offices are attached to...
By:
Richard Overy
Last updated:
12 May 2014
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Who Pays Your Wages?
The notorious £1m bonus of RBS boss, Stephen Hester, was being defended on Radio 4 on Friday. I'm not going to have a go at the interviewee (Christopher Wheeler, an analyst at...
By:
Adrian Barker
Last updated:
30 Jan 2012
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The value of meetings
Whether you like or loathe meetings they are part of our working lives, the effectiveness and value of these meetings can vary and will depend on a number of factors some of which are...
By:
Richard Overy
Last updated:
31 Jan 2012
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Management consultancy v Management development
Successive Governments shake ups of the public sector, the fashion for adopting private sector ways and the tendency to name and shame led to years of plenty for management consultants. The pace...
By:
Blair McPherson
Last updated:
27 Feb 2012
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If staff morale is at an all time low you know you are doing something right
Who would make such a provocative statement? The bullish minister for local government, the no nonsense leader of the council, the over confident and ruthlessly ambitious chief executive? It is...
By:
Blair McPherson
Last updated:
27 Feb 2012
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