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Blog
Local Government Challenge 2012 – the final challenge
The Local Government Challenge, now in its third year, is designed to give staff with the drive and determination to reach the top, the opportunity to demonstrate their individual and team...
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Liz Copeland
Last updated:
27 Jun 2012
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Local Government Challenge 2012 – the final challenge
The Local Government Challenge, now in its third year, is designed to give staff with the drive and determination to reach the top, the opportunity to demonstrate their individual and team...
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Liz Copeland
Last updated:
27 Jun 2012
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From bonsai trees to biscuits – how do we create healthy organisations?
It’s a good question and one that was addressed by key private sector business leaders Brian Dive, Managing Director of DMA Consultancy and Anthony Thomson, Chairman of Metro Bank this morning. ...
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Liz Copeland
Last updated:
27 Jun 2012
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The Health of the Nation – Plenary 2
This morning at the LGA conference I attended the plenary session on how councils can make the best of the reforms in the NHS. A new LGA report was published on the LGA webiste in tandem with...
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Michael MacAuley
Last updated:
02 Jul 2012
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The Health of the Nation – Plenary 2
This morning at the LGA conference I attended the plenary session on how councils can make the best of the reforms in the NHS. A new LGA report was published on the LGA webiste in tandem with...
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Michael MacAuley
Last updated:
02 Jul 2012
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Local leadership, better health – public health workshop
Duncan Selbie, Chief Executive Designate of Public Health England, began the session on the local government’s new public health role by saying that he had come to the conference in listening...
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Alyson Morley
Last updated:
26 Jun 2012
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Local leadership, better health – public health workshop
Duncan Selbie, Chief Executive Designate of Public Health England, began the session on the local government’s new public health role by saying that he had come to the conference in listening...
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Alyson Morley
Last updated:
26 Jun 2012
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Talking it over - why CSMs and PCCs need to start chatting now
Across the country the PCC campaigns are starting to properly swing. Last week Labour announced its 41 candidates, and seemingly every day new Conservative candidates are being announced, to join...
By:
Chris Williams
Last updated:
26 Jun 2012
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Over worked and over tired
Do you wake up refreshed and energised or do you struggle out of bed following another restless night tired even before the day has started? You are not alone a new study by Vielife involving...
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Blair McPherson
Last updated:
21 Jun 2012
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IRISS.FM - Internet radio for Scotland's social services
IRISS has launched a new service, IRISS.FM. Right back to 2006 IRISS has been recording talks of interest to the Social Services sector in Scotland. ` We feel the time is right to widen the...
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Lesley Duff
Last updated:
25 Jun 2012
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Connecting with communities through conversations
Did you know...? More than two thirds of online adults are connected to one or more social media platforms. Half of Facebook’s 30 million UK users log on every day. 70 per cent of...
By:
Liz Copeland
Last updated:
19 Jun 2012
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Re Branding
I visited my mother in law recently in her sheltered housing scheme and I noticed her Housing Association had changed their logo again. This seems to be the fashion in the public sector as...
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Blair McPherson
Last updated:
19 Jun 2012
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The Public Sector is the real thing (Charlie Chaplin)
Apparently Charlie Chaplin once came third in a Charlie Chaplin lookalike contest! How could the real thing be rejected in favour of a lookalike? Why would anyone chose a poor imitation over the...
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Blair McPherson
Last updated:
14 Jun 2012
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How to blatantly promote your group on the Knowledge Hub
How to blatantly promote your group on the Knowledge Hub Are you a facilitator of a group on the Knowledge Hub? And you’re not a member of the Online Facilitators Community; well...
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Michael Norton
Last updated:
12 Jun 2012
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The Good and the Bad in our Leaders
Leaders risk not realising their full potential if they don’t develop insight into the effect their behaviour has on others. The very qualities that make some individuals outstanding leaders...
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Blair McPherson
Last updated:
11 Jun 2012
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Social media, digital inclusion ... winds of change ....
With just over two weeks to go until the LGA's Annual Conference in Birmingham, things are getting mighty busy in the communications department here. Last year we experimented with...
By:
Sarah Jennings
Last updated:
08 Jun 2012
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A provocative appiontment
Naming a civilian as the Governments preferred candidate for the post of Chief Inspector is provocative. After all he has already had the police marching through the streets of London in...
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Blair McPherson
Last updated:
08 Jun 2012
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UnCivil Servants
It’s nothing to do with pensions or pay freezes we just think our colleagues are incompetent, appointed for their political affiliations not their ability and our ministers are blinkered...
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Blair McPherson
Last updated:
07 Jun 2012
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The numbers are what counts
The officer was making a presentation on the performance in the third quarter. The chair interrupter with a series of rhetorical questions which highlighted an area where performance had...
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Blair McPherson
Last updated:
06 Jun 2012
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Truth, Trust and Twitter
It was great to see social media high on the agenda for day one of this year’s LGCommunications conference in Birmingham, which I attended on Tuesday. Indeed the first publication I picked up...
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Liz Copeland
Last updated:
31 May 2012
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Call yourself a manager
Management covers a range of activities, managing budgets, managing information, managing buildings and equipment. But you are not a proper manager unless you manage people. People are...
By:
Blair McPherson
Last updated:
28 May 2012
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Commissioning - what PCCs will need to know
Last week I was fortunate enough to be invited to speak at the ACPO Conference, in a session entitled "Making Sense of Commissioning" on the PCC day of the event. Given the close links with...
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Chris Williams
Last updated:
29 May 2012
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Hire and Misfire
I would have sacked a lot more people if I could have got away with it. If this government has its way then in the future managers will be able to fire at will. Under a raft of proposals...
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Blair McPherson
Last updated:
24 May 2012
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Chillaxing
Chillaxing is a new word combining chilling as in chill out and relaxing. It is being used in relation to leadership to describe someone who doesn’t let work issues worry them unduely and finds...
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Blair McPherson
Last updated:
22 May 2012
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The Human Factor in PM
Reading research on HCC's PM approach. Implication for successful outcomes result from choice of project manager! So in your organisation do you look for people who understand power...
By:
Roger Barrett
Last updated:
22 May 2012
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e-learning for PM
New e-learning package launched internally to support PM skillset and ensure those benefits get delivered! If interest is sparked please get in contact.
By:
Roger Barrett
Last updated:
22 May 2012
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The fall of Rome
The opening scene of the film The Fall of the Roman Empire pans steeply up to the top of a high viaduct. Along the top, lined up shoulder to shoulder, on the very edge looking down at...
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Blair McPherson
Last updated:
21 May 2012
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Are you a knower?
I have written a guest blog for Progression Partnership and it is available here http://www.progressionpartnership.com/are-you-a-knower
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Paul Summers
Last updated:
21 May 2012
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PCCs - the big question for CSPs!
In this age of austerity, the question on the lips of many partnerships is - "What will happen to our money next year?" Places have been used to having percentage reductions in grant funding...
By:
Chris Williams
Last updated:
18 May 2012
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The numbers can't hear you
The officer was making a presentation on the performance in the third quarter. The chair interrupter with a series of rhetorical questions which highlighted an area where performance had...
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Blair McPherson
Last updated:
16 May 2012
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Bounce- back ability
I don’t recommend getting the sack as a way to advance your career. But if you have never failed, never been out of step with colleagues and never refused to compromise then you probably...
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Blair McPherson
Last updated:
11 May 2012
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The Knowledge and Information Management for the Public Sector Group needs you!
The Knowledge and Information Management for the Public Sector otherwise knows as (KIMPs) has always been more of a knowledge stewarding community. With it’s large collection of...
By:
Michael Norton
Last updated:
10 May 2012
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Why don't we do what works?
In her new book “Delivering public services that work” Charlotte Dell gives case example after case example of public sector organisations that have found a better way of doing...
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Blair McPherson
Last updated:
10 May 2012
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It’s not all over for the sweet toothed web - Cookies and Privacy
Today I attended one of DCLG’s Local Direct Gov ‘Really Useful’ sessions on Cookies and Privacy. This was to discuss the consensus approach to the forthcoming EU Electronics Communications...
By:
Michael MacAuley
Last updated:
28 May 2012
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Plugging the gaps
In a recent survey of 50 local authorities by the RCA a third reported achieving budget savings by cutting a little from every budget where as the majority were cutting costs by setting up...
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Blair McPherson
Last updated:
07 May 2012
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Ever wondered how much the BBC pay for Recruitment Advertising?
Here's a link to a PDF of a FOI request made for that exact information for the periods 2007, 2008 and 2009. http://alexkavel.s3.amazonaws.com/BBC_spend_on_recruitment_advertising.pdf
By:
Douglas Shirlaw
Last updated:
27 Apr 2012
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myjobscotland - Android App now available
Further to the preview of the new Android App at the last SuperUser day in March, the app finally went live on the Google Play store yesterday. Using the same functionality as the...
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Douglas Shirlaw
Last updated:
27 Apr 2012
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How far should a local authority go to get what it's owed?
Not everyone pays their bills. A local authority has a duty to ensure public money is properly managed and this means chasseing up those who don’t pay their council tax, their rent or...
By:
Blair McPherson
Last updated:
03 May 2012
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Involving people to get their input to groups and partnerships
A familiar, difficult and critical issue came up at our Healthwatch development group recently. Basically: 'it's great having all you people round the table – we've accepted any offers...
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Adrian Barker
Last updated:
24 Apr 2012
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New stuff to play with
Well it seems only a blink of an eye since I wrote the last post but so much has happened. There's been lots of social and messaging functions added to the platform and we finally delivered...
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Michael MacAuley
Last updated:
24 Apr 2012
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Headhunters,Beauty parades and Trial by Sherry
My personal experience is that the process of filling senior management posts is complex and drawn out over several days. Is this the best way to get the right person for the top...
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Blair McPherson
Last updated:
25 Apr 2012
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Does transparency of data need comparability?
The National Audit Office have released today a report on data transparency. I think they have slightly misunderstood the nature of transparency when it comes to discuss local government (see...
By:
Neil Wholey
Last updated:
19 Apr 2012
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Updated Local Councils' Innovation Framework available now
A new version of the Local Council’s Innovation Framework is now available. It has been updated in response to the sector consultation. Chief executives, or other senior managers, can use the...
By:
Joan Munro
Last updated:
15 Apr 2013
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Relax don't do it
Relaxed about the budget, relaxed about the restructuring, relaxed about the prospects of the service being outsourced we may have got it wrong about all those stressed-out public sector...
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Blair McPherson
Last updated:
25 Apr 2012
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The only reward for hard work is more work
When you read that statement did you think, yes, the more I do the more they give me to do? As a manager it is very tempting to pile on the work to someone you know will do a good job as...
By:
Blair McPherson
Last updated:
16 Apr 2012
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Recipe for success…how to cook up a day of public sector digital goodness
Serves: 16431+ Preparation time: as long as it takes Cooking time: a day or so Ingredients 60+ digi types (a high quality mix from 14 local authorities and 16 public...
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Lesley Thomson
Last updated:
14 Apr 2012
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Recipe for success…how to cook up a day of public sector digital goodness
Serves: 16431+ Preparation time: as long as it takes Cooking time: a day or so Ingredients 60+ digi types (a high quality mix from 14 local authorities and 16 public...
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Lesley Thomson
Last updated:
14 Apr 2012
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Ricky Gervais a legitimate target?
Ricky Gervais a legitimate target? It‘s always risky getting up to go to the bar or toilet during a stand up comics routine especially if you are on the front row. So I suppose I should have...
By:
Blair McPherson
Last updated:
13 Apr 2012
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The Secrets Google Analytics is Dying to Share
I came across a great article from Martha Iring. With more and more people just starting to use Google Analytics to view metrics from the groups on the Knowledge Hub. This is...
By:
Michael Norton
Last updated:
05 Apr 2012
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The state of community management and much more
I thought I would try out Scoopit as a way to content curate regarding online facilitation. This is my first attempt. I hope you can see it.
By:
Michael Norton
Last updated:
04 Apr 2012
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What we did in March
Ah, year end; that mythical time when finance people get shirty, business plans get spewed out, and everyone desperately waits to see how much budget they’ll be allocated for the next FY. Or...
By:
Chris Williams
Last updated:
04 Apr 2012
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KM mini-interviews with Edward Rogers (CKO Of NASA)
I picked this up via David Gurteen who mentioned that Ankur Makhija of eClerx Services have recently uploaded a few more KM mini-interviews to their YouTube channel. The latest are...
By:
Michael Norton
Last updated:
02 Apr 2012
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Mea culpa
Well, what's done is done is done. Migration of all content and people from Communities of Practice is finished. We have migrated some 1,000+ communities and 100,000 user accounts. CoP...
By:
Michael MacAuley
Last updated:
01 Apr 2012
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Youth Work degree at Napier University
Dear colleagues, Napier university are recruiting for their work based youth work degree programme. This course offers a flexible, practice based and Scottish policy context route to...
By:
Gavin Crosby
Last updated:
27 Mar 2012
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Yes we do talk about you
My colleague on the senior management team seemed surprised even shocked. “Do you mean to say you talk about me and members of my team in your meetings? As if this was...
By:
Blair McPherson
Last updated:
22 Mar 2012
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Penn Resilience Programme Teacher Training
2013 – 24th, 25th, 26th June and the 1st and 2nd July (all 5 days must be attended) 09:00 – 17:00 Hertfordshire Development Centre, Robertson House, Stevenage The PRP is a...
By:
Lucy Bailey
Last updated:
20 Mar 2013
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Six Risks of Not Having Community Facilitators
This is a great blog post from Rachel Happe from Community Roundtable, That I thought would be great to share Community management is one of those things that, when working...
By:
Michael Norton
Last updated:
09 Mar 2012
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It 'aint what you do it's the way that you do it
Migration, migration, migration! Eat, sleep, drink migration... Guess what my days are filled with? Right now, every waking hour is filled with migration of communities to Knowledge...
By:
Michael MacAuley
Last updated:
02 Mar 2012
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What we did in February
You may have noticed that this blog has moved from its traditional place on the Community Safety CoP to our new home on the Knowledge Hub – and the CoP itself will be following suit by...
By:
Chris Williams
Last updated:
01 Mar 2012
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Does Your Community Manager Deserve an Oscar?
On Sunday night (if you stayed up that late or got up that early) you would have seen the Oscars. Michael Hahn wrote a great little blog, looking at the idea of Oscars for Community...
By:
Michael Norton
Last updated:
28 Feb 2012
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Diversity is good for business or so I hear
Did you know that one of the reasons we were awarded the Olympic Games was our emphases on celebrating diversity? Adecco the recruitment sponsor for London 2112 has just completed a survey of...
By:
Blair McPherson
Last updated:
27 Feb 2012
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Cheating and Lying in the Public Sector
There was undoubtedly cheating and lying in the public sector before the performance management culture was so enthusiastically embraced but league tables, over ambitious targets, naming...
By:
Blair McPherson
Last updated:
23 Feb 2012
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Lights, camera, action!
It's been a dramatic week for us at Knowledge Hub central. We planned our first major conference outing, ran our first major online event and have throttled-up our migration schedule. ...
By:
Michael MacAuley
Last updated:
17 Feb 2012
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The Surprising Truth about What Community Members Really Want
What do members want? If you want to start a community (or improve an existing one), you might begin by asking members what they want. Members will say they want...
By:
Michael Norton
Last updated:
16 Feb 2012
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Psst...! Tell Sid...! (And anyone else you know!)
I wrote most of this blog a long time ago, but I've been wanting to update it and republish it for a while, as it feels relevant. If you've read the Knowledge Hub Team new year blog, you'll...
By:
Liz Copeland
Last updated:
20 Jan 2014
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CRM & Data Integration: the quest for a single view of the customer
By:
Shelley Heckman
Last updated:
15 Feb 2012
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Happy Belated Groundhog Day (or why community managers are gods)
This is a great post from Community Roundtable, which I missed on Groundhog Day, but still worth a mention When we think of the day to day and the year to year of what community management is,...
By:
Michael Norton
Last updated:
14 Feb 2012
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We are too busy
NHS managers are too busy to address staff health at work. So said the headline in the Health Service Journal (HSJ). The report on the launch of the Healthcare Management unit code of conduct...
By:
Blair McPherson
Last updated:
23 Feb 2012
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How to manage the members
Working in local government at a senior level involves working hand in glove with local councillors or elected members as officers most commonly refer to them. Effective chief executives and...
By:
Blair McPherson
Last updated:
23 Feb 2012
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Is your plate healthy?
At Telford & Wrekin Council we are in the middle of a consulation on Shaping Places - Telford and Wrekin's Future which will eventually replace the existing Core Strategy and...
By:
Richard Overy
Last updated:
11 Feb 2012
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Is it alright for a man to wear black eyeliner to work?
I was at a senior manager’s question and answer session at the end of a two day staff equality and diversity awareness course. I didn’t see it coming but I know the sound of a bear trap snapping...
By:
Blair McPherson
Last updated:
10 Feb 2012
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Are Internal comms teams still split over value of social media?
Back in 2010 Melcom produced a survey of communications practitioners that revealed the level of social media expertise in the profession as poor – with around half unconvinced of...
By:
Michael Norton
Last updated:
10 Feb 2012
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How productive is hot desking?
I was pleased to learn that my colleagues and I will be moving from Darby house in Telford Town Centre to the new civic buildings in my home town of Wellington. The new offices are attached to...
By:
Richard Overy
Last updated:
12 May 2014
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Who Pays Your Wages?
The notorious £1m bonus of RBS boss, Stephen Hester, was being defended on Radio 4 on Friday. I'm not going to have a go at the interviewee (Christopher Wheeler, an analyst at...
By:
Adrian Barker
Last updated:
30 Jan 2012
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The value of meetings
Whether you like or loathe meetings they are part of our working lives, the effectiveness and value of these meetings can vary and will depend on a number of factors some of which are...
By:
Richard Overy
Last updated:
31 Jan 2012
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