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Blog
Call for Expert Specialist Commissioning and Market Associate services
The Care and Health Improvement Programme is seeking to expand and diversify its pool of potential suppliers to support local health and care systems. We are looking for expert, independent...
By:
Philippa Lynch
Last updated:
15 Jun 2018
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SSAT's digital network: enriching the learning experience for teachers
Glyn shared with us her experiences of providing an online and collaborative space for schools who are members of SSAT, where vision and strategies for building a world-class education system are...
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KHUB Focus
Last updated:
15 Jun 2018
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Lennon and McCartney plus pizzas equals Walk and Talk
Jeff Bezos ,the founder and CEO of Amazon states, your meetings should not be bigger than can be feed by two pizzas. For creative meeting Susan Cain in her...
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Blair McPherson
Last updated:
11 Jun 2018
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LA access to delayed transfers of care data
As the monthly situation report on delayed transfers has moved to NHS Digital’s Strategic Data Collection Service platform, local authorities (LAs) will more easily be able to access data...
By:
Philippa Lynch
Last updated:
11 Jun 2018
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A picture is worth a thousand words
The trainer started the session by giving everyone a large piece of plain paper from the flip chart. “I want you to draw what it feels like to work here, just a quick sketch, you have ten...
By:
Blair McPherson
Last updated:
08 Jun 2018
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The knife is also a management tool
The biggest cause of stress is your line manager.The next biggest cause is that awkward git who delights in contradicting what any one else in the team says, doesn’t believe in going with the...
By:
Blair McPherson
Last updated:
06 Jun 2018
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15 reasons why KHub collaboration rocks!
Visit our Digital Network page for more info: Viewing this logged in? You can find the page here. Viewing as a guest? Find out more here. Not a member of Knowledge Hub yet?...
By:
Knowledge Hub Team
Last updated:
06 Jun 2018
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The digital digest
If you’re interested in receiving a weekly email with all the best digital transformation content, whether news, opinion or analysis, delivered straight to your inbox, then do sign up for the...
By:
Dave Briggs
Last updated:
01 Jun 2018
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A Joker and a Cheerleader
Can a joker be taken seriously? Can a manager be friends with those they manage? Is it unprofessional for a manager to show their emotions in public. Should triumphs and disasters be meet with the...
By:
Blair McPherson
Last updated:
28 May 2018
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Small things in big boxes
What is the smallest thing you can get into the biggest box? It’s not a quiz question it’s a challenge! Working in Amazon’s massive packaging warehouse involves boring, repetitive and tedious...
By:
Blair McPherson
Last updated:
25 May 2018
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Do Social Workers Make a Difference
Current government recruitment adverts feature a graduate saying “I wanted to make a real difference with my degree teaching allowed me to do this”. Inspiring teachers, devoted nurses,...
By:
Blair McPherson
Last updated:
23 May 2018
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Till Death Us Do Part
Frail, eighty three year old man found at the foot of the stairs by daughter. From the angle of the body and the position of the head he has clearly stumbled at the top of the stairs and fallen...
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Blair McPherson
Last updated:
22 May 2018
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Who will make it in management
It’s difficult to predict who will make a good manager. Past performance in your chosen profession is no guide. Who would have thought that the strident, bolshie young social worker, the bane of...
By:
Blair McPherson
Last updated:
19 May 2018
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The Management Delusion
Every baffled new senior manager goes searching for answers in management/leadership books- but what these authors / management gurus really offer is the reassuring fantasy that there is a formula...
By:
Blair McPherson
Last updated:
17 May 2018
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6 Steps to Create Amazing Group Messages/Newsletters for your Members
Getting the results you want from your group message doesn’t have to be a huge endeavor. These six steps will give it a bit of a wow factor and save you time. Step 1 - Decide What Type of message...
By:
Michael Norton
Last updated:
16 May 2018
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This is how we do things here
Every manager has a philosophy. The best are able to transmit this philosophy so that everyone buys into a particularly way of doing things. When the philosophy delivers no one questions it...
By:
Blair McPherson
Last updated:
12 May 2018
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GOST hunting for career prospects
Over half of my career has been spent in Project Delivery, specifically, Project and Programme ‘planning’ and ‘scheduling’ and I've enjoyed it immensely. When you enjoy something you tend...
By:
Adrian Davis
Last updated:
11 May 2018
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There are no digital silver bullets
In a fairly complex world, everyone yearns for a simple solution. The one thing they should do to make things better. The single solution to all their problems. Digital transformation is no...
By:
Dave Briggs
Last updated:
10 May 2018
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So who cares how they do it in the US
Whenever I read management articles about US companies it is clear to me that the way they do things over there is different. Which is a bit of a problem because management gurus and...
By:
Blair McPherson
Last updated:
09 May 2018
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“Managers take too much credit when things go well and too much blame when they don’t.“ Brian Clough.
The best place to read about leadership and management is not the business section but the sports pages. If you want to understand about performance, if you want to see how big data can be...
By:
Blair McPherson
Last updated:
04 May 2018
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I’d be a foolish manager if I didn’t listen to my team
Things are not going well. Moral is at rock bottom. Performance against a number of key indicators has drawn criticism from all quarters. We are at the wrong end of the league table and our...
By:
Blair McPherson
Last updated:
01 May 2018
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How can you improve a side whilst selling your best player
Improving services whilst cutting the budget. It’s seems counterintuitive. It’s the equivalent of improving the team by selling your best players. Generally speaking people including managers see...
By:
Blair McPherson
Last updated:
29 Apr 2018
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Can you help?
Looking for folk to help with communications & influencing and organising the ALERC conference; meeting our members in The North; the NBN Atlas and dealing with commercial use; the value of the...
By:
Clare Blencowe
Last updated:
30 Apr 2018
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3 tips to organising your forums when you start a new online group
When I first started work at a district council. There was a corridor with a number of green doors. None of them had a label to say what was in them. You could open one of them and find...
By:
Michael Norton
Last updated:
25 Apr 2018
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Alert
The pilot of jet2 fight from Manchester to Las Palmas (Gran Canaria) makes a joke to the co pilot and then wipes his hands on his trousers. He takes a handkerchief out of his pocket and...
By:
Blair McPherson
Last updated:
19 Apr 2018
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Managers Behaving Badly
Why do people behave badly in management team meetings? The same manager who is charming and agreeable to partner agencies is abrasive , argumentative and opinionated to colleagues...
By:
Blair McPherson
Last updated:
17 Apr 2018
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Big data and Water Carriers
In business it’s all about the numbers. Analysing the huge amount of data businesses are now able to collect is being used to provide fresh insights into performance. But an obsession with...
By:
Blair McPherson
Last updated:
12 Apr 2018
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Birmingham ‘Unconference’
Location and Date: Location: University of Birmingham, G15 Muirhead Tower, Edgbaston Campus University of Birmingham. B15 2TN . View Map Date: 11th May 10.30 to 4pm. About the Event: ...
By:
KHUB Focus
Last updated:
12 Apr 2018
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What makes a successful multidisciplinary team
Talent and dedication are not enough. Team work and leadership are essential but recent management research suggests successful teams have something else. Drawing from the example of sport...
By:
Blair McPherson
Last updated:
10 Apr 2018
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To the mananager who says I don’t need to explain
To the manager who says I don’t need to explain my decisions . I say you do. When things don’t work out, targets are missed and decisions are questioned the manager needs to respond. Simply saying...
By:
Blair McPherson
Last updated:
09 Apr 2018
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In Praise of Older Managers
I thought if I hadn’t made it by the time I was 50 then I wasn’t going to make it. The thrusting, ambitious and going places 40 somethings seemed to dominate the top posts. Even words like...
By:
Blair McPherson
Last updated:
07 Apr 2018
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Confrontational Leadership
Managers don’t have favourites. Managers don’t castigate individual team members in public. Managers don’t pointedly slight an individual in front of their colleagues. According to received...
By:
Blair McPherson
Last updated:
05 Apr 2018
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Critical Steps For Building An Online Community
The following is a list of the critical points to consider when embarking on a project or plan to build an online community. This information is available from previous blog posts I've shared...
By:
Stephen Dale
Last updated:
02 Apr 2018
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Rewarding self promotion over talent
Does your organisation recognise and reward talent or does it just think it does? Does it in reality reward self promotion over talent? In many organisations those who climb the career...
By:
Blair McPherson
Last updated:
29 Mar 2018
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Finding your top tasks can help improve your digital experience
It may be tempting to keep adding content to a website because its easy to do (and ironically usually easier than removing content). But doing so without aligning the new content to your...
By:
Chris Rourke
Last updated:
29 Mar 2018
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Clever people find ways to cheat
Perhaps I should rephrase that to cleaver people find ways round the system. I have always been sceptical about the usefulness of IQ in recruitment. Measuring an individual's ability to spot...
By:
Blair McPherson
Last updated:
05 Apr 2018
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How to impress the Boss
You creep. Not as easy as you think if you don’t want to alienate your colleagues and lose all self respect. It’s not about agreeing with his or her every word, it’s not about volunteering...
By:
Blair McPherson
Last updated:
25 Mar 2018
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Why high flyers are more likely to crash and burn
Organisations look to appoint talented and experienced individuals and rarely look at their track record for evidence of resilience. Resilience is the ability to cope with set backs,...
By:
Blair McPherson
Last updated:
22 Mar 2018
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It’s just an illusion
We arrived late. The only seats left were on the front row. The man on the stage stopped what he was saying and welcomed us pointing to the empty seats at the front. The spot light was...
By:
Blair McPherson
Last updated:
22 Mar 2018
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This Epidemic of Bullying
The current epidemic of bulling is evidence of the frequency with which people get into positions of power without acquiring the skills to manage people. It is very worrying that that people can...
By:
Blair McPherson
Last updated:
14 Mar 2018
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Are local public museums a thing of the past?
As director of Community Services, museums and Libraries came under my portfolio of responsibilities. When it comes to managing a service within a shrinking budget there are many...
By:
Blair McPherson
Last updated:
13 Mar 2018
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Don’t blame the social worker
It’s all about the context in which you deliver your professional skills. Social work is all about how you treat people. The professional values that underpin social work ,...
By:
Blair McPherson
Last updated:
13 Mar 2018
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What is an essential service? When is a service no longer a safe service?
Another council leader discussing the dire budget position of their authority states they only have enough money for “essential “ services but what is essential? I...
By:
Blair McPherson
Last updated:
12 Mar 2018
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The Three Tricks
Three tricks endorsed by HR were in the spot light this week. Trick one is to increase basic pay but at the same time remove paid breaks and enhancements for working on a Sunday. Trick two...
By:
Blair McPherson
Last updated:
12 Mar 2018
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Social Workers Night Out
The football team was made up of social workers, probation officers and their clients. The clients provided the skill, speed and youth, the social workers the organisational skills, transport and...
By:
Blair McPherson
Last updated:
09 Mar 2018
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Assessing leadership
According to a recent survey of 200 HR managers by Top Employers the best way to assess a manager’s leadership skills is to look at how good their team is. This means assessing team...
By:
Blair McPherson
Last updated:
08 Mar 2018
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Our First Facilitator Welcome Call
This is the first time we have done something like this and I found it very useful. A big thank you to Mike, Fiona, Ailie, Kyriacos and Dimple. Apologies if I have missed anything obvious. How...
By:
Michael Norton
Last updated:
08 Mar 2018
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The Irrational Manager
We all like to think we are rational decision makers. Senior managers build their careers on their ability to put emotions and bias to one side and carefully way up the...
By:
Blair McPherson
Last updated:
27 Feb 2018
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How do you maintain momentum after a face-to-face event?
We know that face to face events are a great way of bringing people together. Lots of knowledge and experience will get shared at these events. But for many people that attend a face to face event,...
By:
Michael Norton
Last updated:
27 Feb 2018
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The bad guys in the black hats
In the old westerns you could always tell the goodies from the baddies by the colour of their stetsons. The bad guys wore black hats. On my social work course there was an...
By:
Blair McPherson
Last updated:
20 Feb 2018
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