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Arsey Attitude
Employees who don’t accept the authority of the boss, providers who think the customer is definitely not king and HR professionals who believe their advice is law. The conversation wasn’t...
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By:
Blair McPherson
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Last updated:
03 Nov 2021
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How to recognise a dinosaur
Do you recognise this description ? A large organisation rather complacent about its relationship with customers and employees, performance wise coasting, obsessed with cost cutting,...
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By:
Blair McPherson
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Last updated:
30 Oct 2021
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How can I help?
He is a very caring human being, with a good set of professional values . He is a terrible manager. It’s the mantra of the new chief executive. He starts every conversation and answers...
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By:
Blair McPherson
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Last updated:
30 Oct 2021
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The Bank Heist
What has an audacious bank robbery got to do with how organisations fail? The plan is meticulous in its attention to detail. The team have been selected for their knowledge , experience...
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By:
Blair McPherson
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Last updated:
19 Oct 2021
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Counter Fraud Function Talent Hub
We are offering a unique opportunity for you to use your expertise to help tackle fraud in government. If you can’t find fraud, you can’t tackle it: Prior to COVID-19 estimated Fraud and error...
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By:
Chris Freeman
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Last updated:
06 Oct 2021
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The names Bond ,James Bond
007 returns, shaken not stirred, updated but still the cool under pressure, man of action leading a life style normally associated with the rich and famous, living it up in top hotels and...
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By:
Blair McPherson
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Last updated:
02 Oct 2021
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The Lowering of the National Lead Intervention Concentration
Hello all and welcome to the Environmental Public Health Tracking (EPHT) Community of Practice (CoP) on Knowledge Hub. The work shown in this CoP is managed by the Environmental...
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By:
Neelam Iqbal
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Last updated:
28 Sep 2021
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Subject Access Request Experts
Hi I am looking for Departmental Subject Access Request experts and wanting to know if you you have any best practices, databases and processes that you use that you are able to share. If so...
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By:
Nasreen Ayoob
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Last updated:
14 Sep 2021
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Justified
This is the title of a t.v. show about a US Marshall based in Lexington, Kentucky who was born and grew up in a close knit community in the Appalachian mountains. His unorthodox but Justified...
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By:
Blair McPherson
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Last updated:
14 Sep 2021
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Inclusive recruitment is not enough
An inclusive recruitment process is all well and good but the benefits will quickly be lost if the organisation can’t retain these same employees. An inclusive recruitment process is useless...
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By:
Blair McPherson
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Last updated:
06 Sep 2021
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Waterloo
The battle of Waterloo was won on the playing fields of Eton, so the Duke of Wellington is reported to have said on revisiting his old school. A statement that reflected a belief, still held,...
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By:
Blair McPherson
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Last updated:
06 Sep 2021
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A proportionate response
The sense of injustice was strong. It was unfair. Every body said so. Every one except the manager I complained to and the chief executive who didn’t bother to answer my email. The Sunday...
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By:
Blair McPherson
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Last updated:
15 Feb 2022
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Have you noticed how often incompetence is rewarded?
It’s the opposite of what you would expect. Instead of penalising employees who regularly mis deadlines and produce poor quality work managers often seem to reward them. Perhaps they raised...
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By:
Blair McPherson
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Last updated:
01 Sep 2021
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Has the pandemic changed what good leadership looks like
According to research by a major management consultancy there is evidence of shifts in leadership style and behaviour during the pandemic. This has taken the form of focusing on the short...
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By:
Blair McPherson
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Last updated:
30 Aug 2021
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The Government Guidance Rainbow
Central Government departments are bound in their working practices by various guidance documentation that play an important role in PPM software deployment such as Microsoft Project for the...
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By:
Emma-Ruth Arnaz-Pemberton
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Last updated:
25 Aug 2021
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Corporate Kryptonite
“ I will pretend to agree with you ,boss, but only because I am afraid I will lose my job if I don’t.” Every business pretends to believe in allowing candour and transparency in its...
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By:
Blair McPherson
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Last updated:
23 Aug 2021
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How a no blame culture works
Whether it’s penalty misses or bad decisions there should be no scapegoats, no coverups, just a willingness to talk openly about mistakes Sweden halved the number of avoidable birth injuries in...
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By:
Blair McPherson
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Last updated:
19 Aug 2021
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Never say No
As a grandparent I never say no, as a parent I said it a lot, apparently. As a manager I didn’t like people saying no to me so I tended to ask for forgiveness rather than permission. As an ...
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By:
Blair McPherson
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Last updated:
14 Aug 2021
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MOJ Call for evidence on dispute resolution in England and Wales
https://consult.justice.gov.uk/digital-communications/dispute-resolution-england-wales-call-for-evidence/ Launched today NFM welcomes the opportunity to contribute to this new consultation....
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By:
Jane Robey
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Last updated:
03 Aug 2021
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Corruption and Crime in Local Government
I worked as a Director in an LA where the leader and chief executive are still on police bail accused of corruption and intimidation of witnesses. Just how many senior local authority figures...
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By:
Blair McPherson
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Last updated:
03 Aug 2021
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