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About the organisation

MoneyHelper puts you in control with free and impartial government-backed guidance and tools, including trusted sources to signpost

Event description

What is the event about?

For people struggling with the cost of living, life can feel very difficult. The Money and Pensions Service, an arms-length body of government, has a range of regularly updated free resources (tools, calculators and guides) available through the Money Helper website, which will help you to enhance the support you can give to people you work with.

Who should attend?

With challenges around the cost of living, every Money Guider should be aware of all the free tools, guides and calculators available from MoneyHelper.

What will the session cover?

• An introduction to the Money and Pensions Service (MaPS)
• Introduction to MoneyHelper
• From Calculators to Checkers, Toolkits and more, find the materials that will best help you and your clients
• Discover free government-backed free tools and resources on offer for people affected by the cost of living and other financial challenges

Speakers

Monica Kaur is a regional manager for the Money and Pensions Service. As well as a wealth of experience in financial capability capacity building, strategy and engagement, she draws on extra insights from time working in the housing and health sectors.

The Money and Pensions Service (MaPS) is sponsored by the Department for Work and Pensions, established at the beginning of 2019, and also engages with HM Treasury on policy matters relating to financial capability and debt advice. They help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, they ensure everyone can access high-quality money and pensions guidance and debt advice throughout their lives, how and when they need it.

Competency Framework

What areas of the Competency framework apply?

Transferable Skills

B4 Digital

Depending on the role, skills in the use of online tools and calculators, as well as the ability to use comparison sites and online tools (e.g. mortgage and/or benefits calculators). This will also involve an element of critical analysis to judge the relevance and legitimacy of the information being presented.

E2 Signpost the customer to appropriate sources of further information or support, in line with organisational procedures.

Technical domains

Use of the Money Helper website reaches across a wide range of elements in Framework including, but not limited to debt, borrowing, welfare benefits, budgeting and cashflow (eg Budgeting: 5.1.2 Awareness of available tools to assist with budgeting and planning), savings, pensions and planning for later life.

Accessibility

This session will be delivered in English. If you require any accessibility adjustments to access this session, please contact the session organiser on moneyguidernetwork@qsa.org.uk