Rachel Baldwin reflects on over a decade of Project and Change Management experience at the BBC, and shares her insights on ensuring successful delivery and making lasting change happen.

Rachel shares lessons learned from some of the key projects she’s managed, and what she believes are the most important factors for successful delivery of projects and change.

• Definition, definition, definition!
• Voice of the user
• Prioritise fiercely
• Be the change you want to see
• Change is a social movement
• Test, Learn, Adapt

For further information and to book your place, please visit the APM website.