About this event

This Money Guiders Scotland network event presents an opportunity to hear in-person from a mix of speakers from the north-east of Scotland and beyond. It will cover a range of initiatives and services that are being delivered by local government, a housing association and an energy advice organisation both locally and nationally, as well as a national unit.

Come along to meet our speakers, other participants and join us for lunch afterwards.

Who is leading this session?

We’ll hear from:

• Aberdeenshire Council (Tenant Participation Team) – about a successful digital and financial inclusion initiative that has supported tenants and others, with ICT kit, internet connections, shopping vouchers and fuel payments.

• Aberdeenshire Council (Tackling Poverty & Inequalities team) - about Aberdeenshire’s cash-first approach using the ‘Worrying About Money’ leaflet and how it was developed in partnership with the Independent Food Aid Network, distributed and training delivered.

• Castlehill Housing Association – about Aberdeen Care and Repair’s services, including income maximisation, early intervention and prevention assessments for older people, people living with disabilities or long-term health problems in Aberdeen.

• Home Energy Scotland at Scarf – about the impact of rising energy bills and how they are supporting people and communities in the north-east.

• The Scottish Illegal Money Lending Unit - about the fight against loan sharks in Scotland.

Speakers

• Tracy Noles, Service Development Officer (Housing Finance / Tenancy Services), Aberdeenshire Council

• Caroline Hastings, Project Officer, Tackling Poverty & Inequalities, Aberdeenshire Council

• Karen Milne, Project Manager ‑ Aberdeen Care and Repair, Castlehill Housing Association

• Garry Peters, Community Partnership Officer, Home Energy Scotland at Scarf

• John Pollock, Partnership and Support Officer, Scottish Illegal Money Lending Unit

Who should attend?

Any money guidance practitioner who wants to learn more about a range of initiatives and services available across Scotland.

Agenda

• 10am -10:30am Registration and networking

• 10:30am -12:45pm Presentations and several question and answer sections

• 1pm Buffet lunch will be provided

Links to the Competency Framework

This session is relevant to the following sections of the Money Guidance Competency Framework.

• Households
• Knowing your customer
• Signposting customers
• Borrowing

Accessibility

Please check out the venue for accessibility and details of transport links and parking.

Keep Up To Date With The Money Guiders Scotland Network:

• Contact: moneyguidersnetwork@improvementservice.org.uk
• Register with the Scotland Network
• LinkedIn Page
• Knowledge Hub Group
• Twitter

The Money Guiders Programme

Money Guiders is a programme run by MaPS, which seeks to help money guidance practitioners improve their knowledge, skills and confidence. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.

Before attending the session, you could spend some time considering the challenges you face in your work, specifically when you provide help and guidance to your clients or service users around money issues.

• How do you spot potential problems?

• How can you start conversations about money in a sensitive way and at the appropriate time?

• How do you maintain good boundaries in your role as a money guidance practitioner within your main area of work?

The Money Guiders Competency Framework

Click here to view the Money Guiders Competency Framework (English)

Click here to view the Money Guiders Competency Framework (Welsh)

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