Consumer Scotland is the statutory body for consumers in Scotland. Established by the Consumer Scotland Act 2020, it is accountable to the Scottish Parliament.

About this event

Consumer Scotland’s purpose is to improve outcomes for current and future consumers and its strategic objectives are:

• to enhance understanding and awareness of consumer issues by strengthening the evidence base
• to serve the needs and aspirations of current and future consumers by inspiring and influencing the public, private and third sectors
• to enable the active participation of consumers in a fairer economy by improving access to information and support

Consumer Scotland has adopted a partnership approach to collaborate with other organisations with interests and expertise in consumer issues. The organisation has three cross-cutting themes which run throughout their work which are: the cost of living, climate change adaptation and mitigation and, consumers in vulnerable circumstances. Specific work areas include general consumer markets, energy, postal services, water, the Consumer Duty, and investigations into specific consumer issues.

Join us to learn more about Consumer Scotland, its work programme and its position within the consumer protection landscape.

Who is leading the session?

We’ll hear from Eva Brahim, Policy & Markets Manager at Consumer Scotland.

You’ll have an opportunity to put your questions to our speaker during this event as well as the chance to network with other event participants.