Increase your knowledge and awareness of the benefit system, and other entitlements available to your service users.

This session is being delivered by Dangos Wales

Are you a paid worker or volunteer in Wales? Do you come into contact with people that might benefit from being guided to local advice and support around benefits and money matters?

Would you like to feel more confident in opening conversations and better understanding the sorts of issues people may have? Then this is the session for you . This is a basic level course. More experienced people may want to look at our intermediate level sessions.

About this event

It's a free online session which will give you the knowledge and awareness to show people where they can get the help they might need, and that they're entitled to. It covers basic information about the benefit system and other help that's available. It will show you how you can help people to overcome the barriers that might stop them taking up their entitlements. It will give you the links to other agencies that can help people to claim and get the help that they need.

You will get a free information pack, which is a quick guide to the help that's available in Wales - who can get what, and where from.

If you want to get more knowledge about the benefits system, you can also get 12 months' free access to a number of online eLearning courses about benefits from Ferret Information Systems.

This session is being delivered in English, but it is also available in Welsh and in British Sign Language. In-house courses can also be provided for teams of staff. Email info@dangos.wales for more information.

Further dates will be added later. Dates may need to be rearranged to meet demand.

Dangos is funded by the Welsh Government.

Keep Up To Date With The Money Guiders Wales Network:

• Contact: money.guiders.wales@maps.org.uk
• Register with the Wales Network
• LinkedIn Page
• LinkedIn Group
• Twitter

The Money Guiders Programme

Money Guiders is a programme run by MaPS, which seeks to help money guidance practitioners improve their knowledge, skills and confidence. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.

Before attending the session, you could spend some time considering the challenges you face in your work, specifically when you provide help and guidance to your clients or service users around money issues.

• How do you spot potential problems?

• How can you start conversations about money in a sensitive way and at the appropriate time?

• How do you maintain good boundaries in your role as a money guidance practitioner within your main area of work?

The Money Guiders Competency Framework

Click here to view the Money Guiders Competency Framework (English)

Click here to view the Money Guiders Competency Framework (Welsh)

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