Gain an understanding of the latest cost of living crisis scams out there and how to identify and avoid them.

Scam awareness session- with West Midlands Police.

This event is for money guiders who may need to signpost or support people we work with who have or could be targeted by a scam relating to the cost of living crisis.

Attendees will learn:

• The latest cost of living scams being used

• The signs to look out for to spot a scam

• How to report a scam

• and what to do if your service user becomes the victim of a scam

Why attend this event?

There is so much information out there about the different available to support those affected by the cost of living crisis, the problem is identifying the fake information from the genuine information. Unfortunately, there are people who have chosen to take advantage of the cost of living crisis by using tactics that people may think are genuine, to obtain personal sensitive information or often times money.

This session will help you to understand the latest scams being used so you can help to educate and inform the people you work with.

Money Guidance Competency Framework

Technical domain section D, Providing support within the limits of your role

E, Signposting customers - E.2 signpost

Who is leading the workshop?

This session is being run by Saxon Partridge-Smith of the Cyber Unit for West Midlands Police

Accessibility

The event takes place on Zoom. Auto-generated subtitles will be available as standard. If you have other accessibility requirements, please inform the hosts when you register and we will do our best to meet them.

Keep Up To Date With The Money Guiders England Network:

• Contact: moneyguidernetwork@qsa.org.uk
• Register with the England Network
• LinkedIn Page
• LinkedIn Group
• Twitter

The Money Guiders Programme

Money Guiders is a programme run by MaPS, which seeks to help money guidance practitioners improve their knowledge, skills and confidence. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.

Before attending the session, you could spend some time considering the challenges you face in your work, specifically when you provide help and guidance to your clients or service users around money issues.

• How do you spot potential problems?

• How can you start conversations about money in a sensitive way and at the appropriate time?

• How do you maintain good boundaries in your role as a money guidance practitioner within your main area of work?

 The Money Guiders Competency Framework

Click here to view the Money Guiders Competency Framework (English)

Click here to view the Money Guiders Competency Framework (Welsh)

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