This session is brought to you by the UK Money Guider networks, and is being delivered by Sarah Murphy (Senior Health, Social Care and Welfare Systems Strategy Lead - Money and Pensions Service).

About this event

The key theme of this year's Mental Health Awareness Week is anxiety. In this session, learn more about how money worries can have a significant impact on mental health, and how you can support customers and clients who may be experiencing symptoms of anxiety. This will be an interactive session, with breakout room activities and opportunities to share your thoughts on a live whiteboard.

Agenda

Further details of this session are to be confirmed. The draft agenda for this session is as follows:

• What is anxiety?
• Links between money and anxiety
• Potential signs a client may be experiencing anxiety
• How to positively work with clients who may be experiencing anxiety
• Tools and resources

Accessibility

This session is being delivered via Microsoft Teams. If you have any accessibility requirements, please let us know by emailing money.guiders@maps.org.uk.

The Money Guiders Programme

Money Guiders is a programme run by MaPS, which seeks to help money guidance practitioners improve their knowledge, skills and confidence. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.

Before attending the session, you could spend some time considering the challenges you face in your work, specifically when you provide help and guidance to your clients or service users around money issues.

• How do you spot potential problems?

• How can you start conversations about money in a sensitive way and at the appropriate time?

• How do you maintain good boundaries in your role as a money guidance practitioner within your main area of work?

 The Money Guiders Competency Framework

Click here to view the Money Guiders Competency Framework (English)

Click here to view the Money Guiders Competency Framework (Welsh)

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