Introduction to Digital inclusion - with the Good Things Foundation.

This event is an introduction to digital inclusion for money guiders who work with those who may be digitally excluded.

Attendees will learn:

• What digital inclusion is
• Why the digital gap exists and what can be done to reduce the gap
• What can be done to support those who are digitally excluded (this is an opportunity to share about your membership, and the support you provide to people through digital hubs and devices)
• The types of grants/funding available for those who need digital equipment/training

Why attend this event

All money guiders who provide a digital service to service users will benefit from attending this event. This event will help you to develop an introductory understanding of how big the digital divide really is and the practical steps you can take to narrow the divide and better support your service users.

Money Guidance Competency Framework

Technical domain Tier1-2, Knowing your customer

E, Signposting customers - E.2 signpost

Who is leading the workshop?

This session will be run by Alison Broadley, Senior Network Delivery Officer and Gabrielle Woodhams, Head of network delivery from the Good Things Foundation.

Accessibility

The event takes place on Zoom. Auto-generated subtitles will be available as standard. If you have other accessibility requirements, please inform the hosts when you register and we will do our best to meet them.

Keep Up To Date With The Money Guiders England Network:

• Contact: moneyguidernetwork@qsa.org.uk
• Register with the England Network
• LinkedIn Page
• LinkedIn Group
• Twitter

The Money Guiders Programme

Money Guiders is a programme run by MaPS, which seeks to help money guidance practitioners improve their knowledge, skills and confidence. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.

Before attending the session, you could spend some time considering the challenges you face in your work, specifically when you provide help and guidance to your clients or service users around money issues.

• How do you spot potential problems?

• How can you start conversations about money in a sensitive way and at the appropriate time?

• How do you maintain good boundaries in your role as a money guidance practitioner within your main area of work?

 The Money Guiders Competency Framework

Click here to view the Money Guiders Competency Framework (English)

Click here to view the Money Guiders Competency Framework (Welsh)

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