Successful stakeholder engagement rests heavily on the extent to which you can engage, understand, and connect with your stakeholders. Understanding and practicing empathy is key to achieving this.

In this webinar we will explore the concept of empathy, explain the value of empathy when engaging with stakeholders, provide ideas to help you practice empathy, and offer practical guidance on effective empathy mapping.

Empathy mapping will provide you with the ability to understand and connect with your stakeholders to reveal valuable information and insights. Learn about the importance of connecting with your stakeholders and understanding what they think, feel, say and do so that you can structure your change for success.

Join this webinar to learn about the meaning and value of empathy, techniques to build your empathy ‘muscle’ and how to use empathy mapping for your projects.

For more information and to book please visit the APM events page.