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About this event and organisation

NI Water will help you to discover the process behind our water supply and the simple things that we can all do to save water, energy and money while also protecting the environment.

Water is a precious resource that we all depend on, so it is important to use it responsibly.

Northern Ireland Water deliver clean, safe drinking water to approximately 840,000 households and businesses. They supply customers with approximately 560 million litres of good quality drinking water every day.

Northern Ireland Water work hard not just to provide world class water and sewerage services, but to put something back into their community and into communities world-wide which do not have clean water and basic sanitation.

Who is leading the session?

Anna Killen

Learning Outcomes

Practitioners who attend the event will learn:

• How NI Water screens and filters water to remove anything that could be harmful before it reaches your tap.

• How NI Water provides public sewers to collect wastewater from households and businesses, and how they treat it before returning it to the environment.

• How you can save water, energy and money by using water wisely, fixing leaks, installing water-efficient devices, and choosing eco-friendly products.

• How you can protect the environment by disposing of waste properly, avoiding flushing items that can cause blockages or pollution, and reporting any incidents of water quality or sewerage problems

Who should attend?

This course is designed for frontline staff working in a range of organisations who are in a position to provide energy-related guidance directly to householders either face-to-face or via the telephone.

All money guidance practitioners are welcome to attend this free event. This could include staff in Northern Ireland who are supporting service users with difficult conversations about energy and anyone offering guidance to improve the financial wellbeing of their service users.

Links to the Money Guidance Competency Framework

From the framework we will be covering Foundation knowledge and compliance: Signposting Customers. Technical Doman 10 –Households: Awareness of ways to save energy around the house and awareness of ways to save energy around the house.

Accessibility

If you have accessibility requirements, please inform us when you register by emailing moneyguidersni@reed.com and we will do our best to meet them. Participants should always remember to keep their own client and customer details confidential and not disclose personal information about them.