REGISTER HERE:  Supporting the Digitally excluded in Scotland

Many of your clients or customers may struggle to access the online world’s useful sources of information, fill in application forms or conduct financial transactions.

In this session we’ll hear from the Scottish Council for Voluntary Organisations and Good Things Foundation about some of the activities that can help you support the digitally excluded.

What will be covered?

• The digital divide and fixing it
• Sources of learning for those with no or low digital skills
• Data and device poverty and initiatives aimed at tackling them
• Scotland's Digital Participation Charter
• Digital inclusion support and digital champions

You’ll have a chance to put your questions to our speaker during this event.

Speakers

• Phil Fothergill, Community Engagement Manager, Good Things Foundation
• Darran Gillan, Digital Inclusion Development Officer, Scottish Council for Voluntary Organisations

Money Guidance competency match

This session is relevant to the following sections of the Money Guidance Competency Framework.

• Knowing your customer
• Signposting

Accessibility

The event will use Microsoft Teams and if you've not used it before you may want to look at these guides. For help making Microsoft Teams more accessible and easier to use, go to the page on Accessibility support for Microsoft Teams.