Sharing case studies of how to deliver programme success by managing the ups and downs of ‘real people’ – perceptions, realities and damn lies!

Interest and knowledge on stakeholder engagement has rapidly increased in recent years.  It has become a buzz word and is in most top lists of project ‘critical success factors’.  But, despite all the noise, are we doing it any better?  Is there a simple methodology that applies discipline to this important theme?  Is it art or science, or both?

Paul will share his experiences of project stakeholder engagement, from his early days as the head of stakeholder engagement of the London Boroughs for the London Congestion Charging Project, through the myriad of dependencies as Programme Director on smart metering and most recently, as the Strategic Advisor on the post Grenfell Buildings Safety Programme.  He will share the many things he has got wrong and a few that have gone right. 

The presentation will provide an insight to the paper he jointly wrote for RICS and the APM on stakeholder engagement, with a talk through of the tool that he developed, as an aide memoire, for approaching this topic.
The framework (CASE Tool) enables a structured analysis of why, what, who, how, and when.

There will be something for everyone – made even more insightful by the guest appearance of Chandru Dissanayeke, Head of Stakeholder Engagement at the Buildings Safety Programme, who will share his insights into what has worked for his team in dealing with the post-Grenfell government response.

Paul Mansell, our keynote speaker, is an independent business advisor, branded as ImpaQt Consulting, specialising in aligning strategy with exceptional delivery of transformational projects. He is a senior advisor to the United Nations (UNOPS Governance and Project Delivery) and UK Government (Major Projects Review Team Leader) which require assurance of mega programmes, nationally and internationally.

Prior to his move into consultancy, Paul worked for 20 years in the public sector for the MOD (Royal Marines) and the Foreign & Commonwealth Office (FCO). After five years at Deloitte Consulting as a Director, Paul joined Moorhouse Consulting in 2005. Paul jointly owned and built Moorhouse into one of UK’s leading PM consultancies. Paul is a Chartered Director and Chair of Aspire Europe – the leading PM training and solutions provider.

Chandru Dissanayeke is Head of Stakeholder Engagement from the post-Grenfell team and will field some pre-advised questions on this current topic to avoid any controversy once Paul has finished.
 

Steve Walters from the APM Stakeholder Engagement Focus Group will facilitate and host this webinar.

For more information and to book please visit the APM webinar events page.