REGISTER HERE:  Community Support, Money Guidance and Wellbeing

About this event and organisation

LCC Community Trust aims to serve the local community through Projects which help people physically, mentally, emotionally, financially, spiritually and relationally especially in areas of need and short-term crisis.

Our service users are of all ages and abilities, we particularly seek to engage those from low-income backgrounds, homeless, unemployed, BAME, isolated, disadvantaged, mental health problems, care leavers and single parent families. Our daily activities range from running the Lisburn Foodbank and Social supermarket to Holiday meals clubs and workshops offering support for basic life skills including budgeting and cookery skills. We host a ‘Diversity’ project to include service users from BAME community and have just commenced English as a Foreign Language lesson.

Who is leading the session?

Lynsey (CEO), Ashley Bolton (Social Supermarket Coordinator & Wellbeing) and Katrina (CMA)

Learning Outcomes

The session will provide information on how LCC Community Trust can support you through is services including their journey and their three-strand core approach to holistically address financial hardship

• Food provision (crisis support)
• Financial Inclusion (cause support)
• Wellbeing (care or community support)

We will finish with sharing testimonials about the service impact stories and a Q&A.

Who should attend?

All money guiders and practitioners are welcome to attend this free event. This could include (but not limited to) staff in Northern Ireland who are supporting service users with difficult conversations and anyone offering guidance to improve the financial wellbeing of the users of their service for example:

• Money advisors/coaches

• Employment coaches

• Anyone providing guidance to improve the financial wellbeing of the users of their service

Links to the Money Guidance Competency Framework

From the framework we will be covering Foundation knowledge and compliance: Signposting Customers.

Technical Doman 1 – Knowing you customer: having an awareness to ask detailed and specific questions about customers individual circumstances. Where red flags are identified, alert, or refer customers to, appropriate authorities (e.g. police, food bank, shelters)

Technical Domains Section 2 - Debt (Tier 1) Signpost or refer customers to appropriate local and national organisations that provide advice and guidance on debt issues and sources of support.

Accessibility

If you have accessibility requirements, please inform us when you register by emailing moneyguidersni@reed.com and we will do our best to meet them. Participants should always remember to keep their own client and customer details confidential and not disclose personal information about them.

Keep Up to Date with the Money Guiders Northern Ireland Network

· Contact: moneyguidersni@reed.com

· Register with the Money Guiders Northern Ireland Network here

· LinkedIn Page here

· Facebook Page here

· Twitter here

The Money Guiders Programme

Money Guiders is a programme run by The Money Pensions Service MaPS, which seeks to help money guidance practitioners improve their knowledge, skills and confidence. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.