REGISTER HERE:  Overcoming barriers to good practice in money Guidance

IN PERSON EVENT

MONEY GUIDERS ENGLAND IN PERSON EVENT MANCHESTER 14 MARCH 2024, 10.15-15.30

About this event:

Are you helping people in your community or through your role with money problems? Do you have experience of facing barriers to receive money guidance yourself?

In this day-long event we will take part in workshops to share good practice in overcoming barriers to good practice in money guidance.

Together we will work on identifying barriers, coming up with solutions and we will make sure that giving the best guidance we can and we know when and where to signpost to specialist advice.

As well as hearing from speakers, we will be encouraging participants to share their own examples challenges we face and of good practice, so that through this Money Guiders England Network event we all experience being part of a living community of practice.

W e hope that participants will come away with new ideas to try out, awareness of steps to take to overcome some barriers and will feel further supported in their work.

There will be plenty of opportunities for networking and getting to know our fellow money guidance practitioners.

Please note that this in person event is limited to 100 participants so please book early to guarantee your place. If you find that you cannot come after all, please let us know so that we can offer your place to someone else.

Who should attend?

A must attend event for money guiders including both volunteers and employees who deliver money guidance support from signposting to more complex guidance in organisations as well as anyone in community organisations and groups who helps others with money problems

What will be covered?

• Getting started with identifying barriers
• Clients reluctant to access support
• Executive functions
• Access to resources
• Framing your offer
• Good practice in all areas
• Boundaries of unregulated guidance

Who is speaking at the event?

May Fairweather, Talk About Money CIC & Fairweather Adventures

Emma Finn, Stretford Public Hall

Graham Whitham, Greater Manchester Poverty Action

James Kelly, Money and Pensions Service

There will be group work within the event and Jessica Duffy (Leeds Older People's Forum), Jo Stapleton (Age UK Camden) and Claire Brandon (Quaker Social Action) will be among the facilitators.

Food and refreshments

A simple lunch will be provided and tea and coffee and refreshments will be available during the day.

Money Guidance Competency Framework

Technical domain section 1, Knowing Your Customer

This domain is about understanding who the customer is and their needs – which they may or may not be aware of – and draws on many of the cross-cutting behaviours and skills that underpin practice. It requires the practitioner to develop an understanding of their customers, including background, circumstances, expectations and goals.

See https://www.moneyandpensionsservice.org.uk/money-guiders/technical-knowledge-domains/1-knowing-your-customer/

Accessibility

The event takes place in person at

Stretford Public Hall

Chester Rd

Stretford

Manchester

M32 0LG

The venue has accessibility descriptions, which are available here: https://stretfordpublichall.org.uk/contact/. If you have other requirements, please inform the hosts when you register and we will do our best to meet them.

Other details

Participants should always remember to keep their own client and customer details confidential and not disclose personal information about them.

Join the Money Guiders England Network

Become part of an England-wide community of practice, with priority notice of learning events and workshops, regular newsletters and networking opportunities. Quaker Social Action delivers the network in England in partnership with the Money and Pensions Service.

Join the network >

Money Guiders

Developing skills. Sharing understanding. Improving lives.

Money Guiders is a learning and development programme provided by the Money and Pensions Service. It includes the UK Money Guiders Network – a growing community, connecting all types of money guidance practitioners. The idea is simple: we can all learn from each other and develop professionally together. As part of the Money Guiders Network, you’ll have access to free resources, events and learning opportunities based around your needs. There’s a dedicated network in each of the four UK nations (England, Wales, Northern Ireland and Scotland) and we all work together to deliver a wide range of useful activities, so you can take your help further.

Check out full details of the money guiders programme on the Money and Pensions Service website: www.maps.org.uk/money-guiders or you can email the Money and Pensions Service about the programme at money.guiders@maps.org.uk