There has been much written about measuring the value of online
communities such as Social Networks or Communities of Practice.
However, most pundits tend to think of measuring value from a purely
financial perspective, i.e. the Return on Investment (ROI). Clearly
this is an important factor, but it’s not the only factor that should
be considered. Surprisingly few organisations...
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The more innovative organisations are moving away from whole jobs done by people to deconstruction of job roles into skills, with some skills done by humans and some skills done by software. Humans and machines working together in a symbiotic relationship to complete a task or process.
Way back in 1966, the natural language processing program, ELIZA, played the role of a digital psychologist. This early chatbot was capable of “listening” to you as you shared your life story, delivering mostly coherent, yet vague canned responses to whatever you typed in.
Chatbots have come a long way since then. Many in the current generation are equipped with artificial...
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The following is a list of the critical points to consider when embarking on a project or plan to build an online community. This information is available from previous blog posts I've shared over may years, and Slideshare presentations, but for convenience I've curated these resources into a single post/page of "knowledge nuggets". The items have been kept deliberately brief, but...
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Warwick Business School’s Knowledge & Innovation Network (KIN) and Norton Rose Fulbright (NRF) will be facilitating a breakfast briefing during Workplace Week (13-17th November) on the topic of 'Automation & AI in the workplace'.
Workplace automation is becoming more widespread, and today’s AI-enabled, information-rich tools are increasingly able to handle jobs that...
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Having trouble deciding what your New Year resolution should be? Looking for something challenging, or maybe even life changing? Here’s a few behaviour changes to ponder, any one of which would potentially improve my own social media/social networking experience and probably that of many others!
1. Review and update your personal profile. Are you one of the growing number of...
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The following represents the considered views and outcomes from a meeting of "friends of KHub", consisting members from the original KHub Advisory Group, plus guests and observers, and is in response to the LGA Consultation about the changes necessary for the organisation to balance its budget following various unexpected reductions in income.
Apologies for any formatting issues....
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