Skills and behaviours to fuel innovation in government - NESTA

Created By:  thumbnail Michelle Pickford
Last updated: 09 Jul 2019
Tool

Around the world, governments are investing in innovation skills for public servants. This NESTA toolkit explores the kinds of behaviours we need to see in order to successfully solve public problems; this includes important but often less championed values like curiosity and empathy, or skills like creative facilitation and systems thinking. ​​​​​​​

Category: Critical success factors Change approach Critical success factors » Getting the best from staff Change approach » Service focus Change approach » Customer focus