Performance management at Cheshire West and Chester Council

Created By:  thumbnail Tim Adams
Last updated: 14 Sep 2022
Case study

This case study describes how Cheshire West and Chester Council developed a revised performance management framework (PMF) alongside its new council plan.

Category: Critical success factors » Leadership and management Characteristics » Role of the authority Characteristics » Role of the elected member Characteristics » Use of data and intelligence Change approach » Customer focus Change approach » Joined up