Whether it’s penalty misses or bad decisions there should be
no scapegoats, no coverups, just a willingness to talk openly about mistakes
Sweden halved the number of avoidable birth injuries in hospitals
after it introduced a no blame compensation scheme for injuries
sustained as a result of medical treatment. The result was hospital
staff felt able to speak openly when things went...
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Your blogs - Blair McPherson
Blair
McPherson
wrote a new blog post
19 Aug 2021 - 14:57
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14 Aug 2021 - 15:36
null Never say No
As a grandparent I never say no, as a parent I said it a lot,
apparently. As a manager I didn’t like people saying no to me so I
tended to ask for forgiveness rather than permission. As an
experienced manager I liked to be asked for my suggestions. By the
time I was a senior manager yes and no we’re replaced by how and how come.
Some organisation like some managers have a no...
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03 Aug 2021 - 08:16
I worked as a Director in an LA where the leader and chief executive
are still on police bail accused of corruption and intimidation of
witnesses. Just how many senior local authority figures are under
investigation for criminal activity/corruption and whether this
represents an increasing problem I don’t know . But what I do know is
there is a reluctance to talk about corruption in...
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02 Aug 2021 - 18:35
Many employees would recognise this as a description of their
organisation. They have survived numerous reorganisations, frequent
changes of leadership, the adoption of different working practises ,
the imposition of new terms and conditions of employment , the
introduction of the latest technology, the outsourcing of production
and the bringing it back in-house and yet they feel...
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21 Jul 2021 - 11:56
null The Hulk
I once worked for a Director who stormed out of the office when I
said something he didn’t like. Thing was it was his office!
Organisations like people have personalities which shape the way
they operate.
Organisations are like individuals.
A personality profile of an organisation will include
strength and weaknesses, values, the work environment, behavior under
stress, ideal...
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wrote a new blog post
21 Jul 2021 - 11:43
Some times you meet the person at the top of the organisation and
you’re surprised, surprised at how ordinary they are. From the
reputation for being a top performing organisation you were expecting
something special in its leader. You imagined a charismatic figure,
someone inspiring and challenging or at least a little taller with
better questions than , “ did you work out who H...
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wrote a new blog post
19 Jul 2021 - 10:28
Research shows that managers who cannot “ see” their direct reports
sometimes struggle to trust that their employees are in fact working.
As a trainee, before mobile phones, my team manager liked to ring
establishment I was visiting and ask them to pass on a message to
return to the office as he wanted to speak to me. It was a control
thing checking up I was where I said I was going...
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wrote a new blog post
18 Jul 2021 - 12:19
If we can grow meat in the laboratory. Will vegetarians eat it? Will
cows become extinct ? If cows could express a choice would they prefer
to exist to be eaten, like the talking cow brought to the dinners
table at the Restaurant at the end of the universe who takes pride in
recommending their best cuts.
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15 Jul 2021 - 14:15
How safe is your work place ? No I’m not taking about working with
dangerous machinery or hazardous chemicals. I’ m not referring to the
risk of falling objects, flying objects or sharp objects. I’m not
thinking about the risk of being shot, run over, attacked, falling
from a great height, being electrocuted or drowning. I’m asking if
you feel that your team or organisation is a...
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15 Jul 2021 - 14:07
“We know there is life on Mars because we sent it there” , NASA’s
former chief scientist.
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07 Jul 2021 - 10:41
Writing in defence of hypocrisy would be like expressing sympathy
for the devil, you’re not going to convince anyone that it’s anything
other than despicable. And yet hypocrisy exists in every organisation
for a very good reason. It occurs whenever decisions and actions are
inconsistent or conflict with previously stated ideals, values or
performance measures. This...
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wrote a new blog post
28 Jun 2021 - 11:13
null Stress and Burn out
Looking back it’s clear I didn’t cope well with stress. I didn’t
even recognised I was stressed. I don’t know to what I attributed the
frequent headaches so sever I came home from work and went straight
to bed, or the development of a pronounced stutter, something I had
not experienced before or since. When I changed job the headaches and
stutter went away. But I still ended up...
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wrote a new blog post
25 Jun 2021 - 10:44
The worst job I ever had was working in the social security office,
before computerisation, matching post to case files. Every morning I
was given a long list of names to locate their files. The problem was
that the filing cabinets were bursting so files were piled on top of
cabinets in wobbly towers. Files could also be “ out” meaning on
someone’s desk . There was no guarantee the...
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wrote a new blog post
23 Jun 2021 - 13:14
You know the argument about whether drivers should have to retake
their driving test at regular intervals well the same reasoning
applies to recruitment interviews. The roads have got a lot busier
since you passed your test and over time all of us pick up some bad
driving habits. Well some managers never had any recruitment training
they have just done it ever since they became a...
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wrote a new blog post
23 Jun 2021 - 13:04
There is an unfairness at the heart of the recruitment process which
rewards those who are good at interviews above those who are good at
the job. The surprise is not that the traditional interview results in
some bad appointments it’s that it ever results in some good ones!
HR have tried to shift the emphases away from the focus on the
interview by introducing an Assessment Centre...
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09 Jun 2021 - 15:30
null 360 degree feedback
“ Don’t ask what I think of you
I might not give the answer you want me to.
“ Oh Well- Fleetwood Mac.
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wrote a new blog post
03 Jun 2021 - 12:49
On Boarding is management jargon for getting new employees familiar
with the way we do things round here. It’s not just about the
routines, tasks and knowledge it’s learning about the organisation’s
culture. It can also mean learning about the organisation’s unofficial
culture the way we really do things round here.
On Boarding is more than just induction. Induction is what
...
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wrote a new blog post
01 Jun 2021 - 14:43
Do you assume the motivation behind the ambitious manager is the
desire to make a difference or the craving for power , status and
rewards that go with it? Maybe it’s always a mixture of both but for
those who adopt the chaos theory of leadership it’s defiantly the
latter. For the overconfident, extremely ambitious the aim is to get
the top job and to keep it as long as possible. To...
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wrote a new blog post
28 May 2021 - 18:21
I wrote - Captain Kirk of the starship Enterprise is 90 or the
original actor to play him is.
But that’s not what appeared in print.
https://www.thehrdirector.com/features/leadership/leaders-can-learn-captain-james-t-kirk/
I write occasional articles for several professional journals. One in
particular runs 2 or 3 new articles on its web site every day. That
requires a lot...
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wrote a new blog post
21 May 2021 - 15:27
null Funny names list
It started harmlessly enough just a casual observation to a colleague
about some clients names that got turned into a list, circulated and
added to. The list was titled Funny Names. As the Funny Names list
became more widely circulated there were growing concerns from some
employees that the names were predominantly of Asian and non Anglo
Saxon origin. This sparked a fierce internal...
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