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21 Nov 2017 - 13:01
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#OurDay is just one day that showcases this work being carried out in our communities every day by public sector organisations, the voluntary sector and partners. We know that there are lots of great examples of this happening every day on Knowledge Hub too, and to help celebrate #OurDay we wanted to highlight how our members are working together. From improving project delivery, discussing... See more
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03 Nov 2017 - 11:39
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The police might be forgiven for thinking that parts of the press have it in for them. First The Sun launched an all out assault on Humberside Police for officers being photographed playing on dodgems at a fun fair. Then the same paper criticised Avon and Somerset Constabulary for an awareness raising campaign around modern slavery that involved officers painting their nails (highlighting the... See more
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30 Oct 2017 - 14:53
The recent announcement from the UK Government that they will largely follow the EU General Data Protection Regulation (GDPR), with the new Data Protection Bill, when the UK leaves the EU has widely been anticipated. UK organisations, including the public sector, will face a £17 million fine if they fail to protect against personal data breaches or 4% of their turnover. As one of the... See more
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15 Sep 2017 - 09:48
Setting up a formal procurement exercise for a new enforcement agent contract can be time consuming and resource heavy. To help simplify the process two national procurement frameworks have recently been re-awarded through formal tenders. Local  authority framework  Following a formal tender exercise, Rotherham Metropolitan Borough Council awarded a 4 year framework agreement... See more
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16 Jun 2017 - 10:06
Digital Leaders Week (19-23 June) celebrates, showcases, shares and inspires the best digital transformation across the public, private and non-profit sectors. Starting on Monday over 40 events will kick off across the UK as part of the first ever Digital Leaders Week. Digital Leaders Week is here to enable the leaders of today become the leaders for a new Digital Industrial Age. It will... See more
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14 Jun 2017 - 13:24
Having been closely involved with the passage of the TCE reforms, as CIVEA President and a member of the MOJ industry working party, Phoenix Managing Director, Paul Caddy, has considered long and hard whether the reforms required an independent regulator, or whether the current situation, self -regulation and regulation by clients, the LGO and for individual EAs, the County Court “certification... See more
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01 Jun 2017 - 16:17
The Finance & Leasing Association (FLA) and The UK Cards Association launched a new research publication – Vulnerability: a guide for debt collection. Developed with the University of Bristol’s Personal Finance Research Centre (PFRC), the publication aims to help debt collection staff better identify and support customers in vulnerable circumstances. The guide provides new data, new... See more
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10 May 2017 - 14:13
Phoenix are proud to be one of the first national business members of the Money Advice Liaison Group (MALG), supporting a collaborative approach to improving the solutions available for those in financial hardship or vulnerable situations. The following announcement was made: MALG facilitates the sharing of expertise and best practice and provides a forum for joined up thinking and new... See more
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08 May 2017 - 15:58
Published on www.lgiu.org.uk – the local democracy think tank. Author, Cllr Theo Blackwell, gathered data from over 800 elected councillors across England, to give a unique insight in to the impact and potential impact of digital transformation on public services. Start of the Possible found that local councillors are not ‘digital dinosaurs’: whether veteran or first-term; metropolitan or... See more
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03 May 2017 - 10:19
Phoenix has been working with local authorities since 1999, providing enforcement agency services for debt collection including council tax, business rates, commercial rent and unpaid PCNs. They are now launching a new service to add to their collections portfolio, Phoenix High Court Enforcement. Phoenix made the following announcement: With our awarding winning customer service, gold... See more
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07 Aug 2017 - 10:30
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We interviewed Alex Marshall, Programme Support at the Local Government Association about how the LG Inform and LG Inform Plus Group is used to support a range of work including gathering local authority feedback, consultations, organising content for events, disseminating learning and more.   "We gather informal feedback about LG Inform through polls and ideas, and we can also... See more
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27 Jan 2017 - 14:00
The winners of the The Cabinet Office’s ‘The Way We Work Awards’ (TW3) were announced yesterday. We were excited as two of our networks had been shortlisted – the Government Project Delivery Community (GovPDC) and Health Project Delivery Community (HealthPDC). See our earlier blog about the awards. And the winner is… A big congratulations to the Infrastructure and Projects Authority who won... See more
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23 Jan 2017 - 09:43
Today is Community Manager Appreciation Day. A day that recognises and celebrates the efforts of community managers/facilitators. So have you said thank you to them for all the effort they put in to keep your group relevant, interesting and active? What do they actually do?   This is a question that gets asked a lot. If you facilitate a Community of Practice, you know that it can be... See more
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20 Jan 2017 - 14:30
We are really pleased that two of our networks have been shortlisted for The Cabinet Office’s ‘The Way We Work Awards’ (TW3). Both the Government Project Delivery Community (GovPDC) and Health Project Delivery Community (HealthPDC) were launched on Knowledge Hub last year. These networks are for those involved in project and programme delivery. The GovPDC is a network of like-minded people... See more
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07 Aug 2017 - 07:41
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Our interview with Barrie Minney, Senior Enforcement Agent at Brighton & Hove City Council, reveals how the Local Authority Civil Enforcement Forum (LACEF) group has been saving money through sharing advice and best practice on local authority debt collection. "The group regularly helps a lot of us to learn new ways of working. using the latest debt collection technique is one... See more
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17 Aug 2017 - 11:00
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We interviewed Melissa Whittle, Engagement Co-ordinator at GeoPlace LLP, about the trusted community they have built for local authority members to share best practice advice on addressing and street data.   Connecting and sharing knowledge and experiences   The GeoPlace Authority Contacts group is specifically for our Data Co-operation Agreement (DCA) 3000 role holders and... See more
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03 Aug 2017 - 15:41
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We interviewed Rob Nowak, Petroleum Explosives Supervisor at West Yorkshire Fire & Rescue Service, about how the Fireworks Enforcement Liaison Group (FELG) brings trading standards authorities and fire authorities together to develop a consistent approach to enforcing regulation in the UK. "It bridges the Gap between fire authorities and local authorities as it provides a space for... See more
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18 Sep 2017 - 14:29
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We interviewed Rebecca Staddon, Community Infrastructure Levy (CIL) Officer at Taunton Deane Borough council about the benefits of her membership to the Planning Advisory Service (PAS) Group. "Using the Planning Advisory Service (PAS) group forum would save you money if you were going elsewhere to pay for this expertise." Building knowledge Through my Knowledge Hub membership my... See more
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18 Sep 2017 - 14:00
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Our interview with David Pickering, Trading Standards Team Leader at Buckinghamshire County Council, reveals how the Food Standards and Labelling Groups bring local authority regulators, trading standards and environmental health together to exchange information and ideas, seek advice from peers and keep up to date with the latest developments. "I use the Food Standards and Labelling... See more
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11 Nov 2016 - 17:31
Get in quick and receive 50% off market rate for NEW Professional Diploma in Digital Marketing Level 5. With only two spaces left, get a place while it lasts! Special offer code: AUTUMN_SPECIAL This virtual course starts on Tuesday 15 November, and is now only £900 down from £1320.   This course is validated by digital marketing industry leaders and will help you acquire... See more
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