The following announcment was made:
Congratulations are in order for Phoenix's Managing Director, Paul Caddy, who at last night's annual BPA Members' Dinner in London, was awarded the Ernest Davies Award for Advanced Parking Knowledge.
The award recognised Paul's recent article supporting calls for an independent regulator for the enforcement industry. A copy of the winning...
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Entries with tag debt collection .
wrote a new blog post
23 Nov 2017 - 15:47
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wrote a new blog post
14 Jun 2017 - 13:24
Having been closely involved with the passage of the TCE reforms, as CIVEA President and a member of the MOJ industry working party, Phoenix Managing Director, Paul Caddy, has considered long and hard whether the reforms required an independent regulator, or whether the current situation, self -regulation and regulation by clients, the LGO and for individual EAs, the County Court “certification...
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wrote a new blog post
01 Jun 2017 - 16:17
The Finance & Leasing Association (FLA) and The UK Cards Association launched a new research publication – Vulnerability: a guide for debt collection. Developed with the University of Bristol’s Personal Finance Research Centre (PFRC), the publication aims to help debt collection staff better identify and support customers in vulnerable circumstances.
The guide provides new data, new...
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wrote a new blog post
10 May 2017 - 14:13
Phoenix are proud to be one of the first national business members of the Money Advice Liaison Group (MALG), supporting a collaborative approach to improving the solutions available for those in financial hardship or vulnerable situations.
The following announcement was made:
MALG facilitates the sharing of expertise and best practice and provides a forum for joined up thinking and new...
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1548 Views
wrote a new blog post
03 May 2017 - 10:19
Phoenix has been working with local authorities since 1999, providing enforcement agency services for debt collection including council tax, business rates, commercial rent and unpaid PCNs. They are now launching a new service to add to their collections portfolio, Phoenix High Court Enforcement.
Phoenix made the following announcement:
With our awarding winning customer service, gold...
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wrote a new blog post
07 Aug 2017 - 07:41
Our interview with Barrie Minney, Senior Enforcement Agent at Brighton & Hove City Council, reveals how the Local Authority Civil Enforcement Forum (LACEF) group has been saving money through sharing advice and best practice on local authority debt collection.
"The group regularly helps a lot of us to learn new ways of working. using the latest debt collection technique is one...
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Showing 1 to 6 of 6 entries.