thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:33

null Sing while you work

Did anyone catch that fabulous programme on BBC2 a couple of months ago – The Choir? I’m sure many of you will have heard of Gareth Malone and his work with the Military Wives choir. Well, his most recent programme covered workplace choirs – basically gathering together a bunch of people who could sing in a range of well known organisations and turning them into amazing and very... See more
null 3
null 0 Comments
null 2402 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:33

null Involving and evolving

I had the pleasure of attending a very interesting Melcrum member event last week, which aimed to explore how delegates could maximise the strategic impact of their internal communications with limited resource. For me the main themes of the day centred on two words: Involving – engaging staff with the business so they are motivated to go the extra mile and in turn become more productive.... See more
null 2
null 0 Comments
null 4523 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:11

null Democracy Download

  I must admit that for the last few years I’ve not heard much noise about Local Democracy Week and I wondered if it took place any more, but it seems it is alive and kicking! Local Democracy Week is fast approaching next week (15-21 October). In fact, it is actually a week of citizen participation right across Europe, as it is European Local Democracy Week.  A quick search on... See more
null 3
null 0 Comments
null 2050 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:27

null #OurDay – a good day had by all

I wanted to share a few quick thoughts on #OurDay yesterday. I know we’ll do a lot more analysis of things and we’ll present the stories of the day in a much more whizzy way than a blog from me, but I just wanted to say three things: 1. Thank you A huge thank you to everyone who took part so willingly. We were quite overwhelmed at how many people tweeted right through the whole 24 hours. ... See more
null 3
null 1 Comments
null 1632 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 13:10

null Helping residents access online services

I’m writing this short blog in the hope that colleagues across the Knowledge Hub might be able to offer some specific and practical examples of helping people access online council services even if they are unable to access the internet for some reason. Some examples we’ve spotted include people getting help from council staff to fill out all their housing benefit details in an online form,... See more
null 1
null 5 Comments
null 2237 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 12:57

null Time flies when you're inspired

It’s that time of year again when we start looking for new contestants and hosts for the Local Government Challenge competition. It seems to come around so quickly – it feels like only yesterday that I was making phone calls and rushing off emails to ensure that everything was in place for the first challenge of the year in Birmingham. But that was eight months ago back in January! How time... See more
null 2
null 0 Comments
null 2193 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:12

null The art of conversation

I’m fed up with jargon. Now, don’t get me wrong, I know I have been guilty of using jargon myself in the past, but I’m trying to make a conscious effort not to. When I started this job just over a year ago, I came in wondering if anyone else really knew or cared what the term “knowledge management” meant. It turns out that lots of people don’t – know or care. But what they do care about... See more
null 2
null 0 Comments
null 4089 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 13:04

null Local Government Challenge 2012 – the final challenge

The Local Government Challenge, now in its third year, is designed to give staff with the drive and determination to reach the top, the opportunity to demonstrate their individual and team working skills. Open to employees in the LGA’s member authorities, contestants undertake a series of challenges in a range of council services. You can find information about all of this year’s challenges... See more
null 0
null 1 Comments
null 2232 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 14:29

null Local Government Challenge 2012 – the final challenge

The Local Government Challenge, now in its third year, is designed to give staff with the drive and determination to reach the top, the opportunity to demonstrate their individual and team working skills. Open to employees in the LGA’s member authorities, contestants undertake a series of challenges in a range of council services. You can find information about all of this year’s challenges... See more
null 0
null 1 Comments
null 2236 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:27

null From bonsai trees to biscuits – how do we create healthy organisations?

It’s a good question and one that was addressed by key private sector business leaders Brian Dive, Managing Director of DMA Consultancy and Anthony Thomson, Chairman of Metro Bank this morning. The session, chaired by Chris Johnson, UK Human Capital Leader at Mercer, aimed to draw parallels between the work of councils and some of the UK’s largest companies in reducing workforce costs... See more
null 0
null 0 Comments
null 2076 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:21

null Connecting with communities through conversations

Did you know...? More than two thirds of online adults are connected to one or more social media platforms. Half of Facebook’s 30 million UK users log on every day. 70 per cent of businesses ignore complaints made via Twitter. However 83 per cent of people who received a response to a complaint via Twitter were positive about that response.       ... See more
null 5
null 0 Comments
null 2681 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:12

null Truth, Trust and Twitter

It was great to see social media high on the agenda for day one of this year’s LGCommunications conference in Birmingham, which I attended on Tuesday. Indeed the first publication I picked up as I arrived was the Government Digital Service’s new publication Social media guidance for civil servants. What’s nice about this is that the actual guidance is only four pages long and in fact... See more
null 0
null 2 Comments
null 2890 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 13:05

null Psst...! Tell Sid...! (And anyone else you know!)

I wrote most of this blog a long time ago, but I've been wanting to update it and republish it for a while, as it feels relevant. If you've read the Knowledge Hub Team new year blog, you'll know that one of our key aims for 2014 is to grow the membership of Knowledge Hub. One way we can do this is to spread the word... Does anyone remember these British Gas adverts...? (Wanted to embed... See more
null 3
null 0 Comments
null 2874 Views

Showing 21 to 33 of 33 entries.