Resources
Resources
Discover expert strategies to build, grow, and manage vibrant online communities.
Explore our resources to effectively engage your members and elevate your group.
KHub & CoPs: Preventing Knowledge Loss in the UK Public Sector
Discover how Knowledge Hub (KHub) and Communities of Practice help UK public sector organisations retain institutional knowledge and prevent costly brain drain.

5 ways the Public Sector are using Knowledge Hub
Explore five innovative ways the public sector uses Knowledge Hub. Learn how communities of practice, training programs, project groups, document stores, and steering groups boost collaboration.

How to Build Communities of Practice in the Public Sector
Build a thriving public sector Community of Practice. Learn how to define your purpose, support community managers, design an action plan, and select the right platform to maximize engagement.

What is a pop-up online community of practice?
Discover pop-up online communities of practice. Learn how these temporary, agile spaces drive focused engagement, achieve short-term goals, and close down gracefully while celebrating success.

How to make sure your online community gets off to a flying start?
Ensure your new online community gets off to a flying start. Learn how to refine your group's core purpose, engage active members, deliver unique magnet content, and secure vital management support.

5 benefits of using Knowledge Hub for your Community of Practice in the Public Sector
Discover five benefits of using Knowledge Hub for public sector Communities of Practice. Learn how a KHub groups improves resource access, boosts engagement, and supports networking.

Time for your group to make the most of all the tools
Maximise your group's productivity with Knowledge Hub's collaboration tools. Learn how to use polls, discussions, libraries, and wikis to boost public sector engagement.

5 benefits of using Knowledge Hub to support training programmes
Enhance your training programmes with a Knowledge Hub group. Discover five key benefits: flexible learning, cost-effective delivery, higher engagement, and valuable participant feedback.

Harnessing Momentum: Promoting your online group's current activities for growth and engagement
Grow your online group by promoting its current activities. Learn how showcasing real-time value through social media, existing networks, events, and content builds lasting momentum.
Maximising Your Online Communities' Potential: The Importance of all Member Communications
Learn how a consistent communication plan using group announcements and messages can maximize your online community's potential by boosting member engagement and participation.

5 benefits of using Knowledge Hub as a document store for your cross-organisational work
Discover five benefits of using Knowledge Hub as a secure document store for cross-organisational work. Learn how it improves accessibility, organization, collaboration, security, and cost.

5 benefits of using Knowledge Hub for your Working / Steering group in the Public Sector
Optimise public sector steering groups with a Knowledge Hub group. Discover five benefits: enhanced collaboration, easy knowledge sharing, better communication, and streamlined project tracking.

Poll Power: Harnessing the insights of your members through polls!
Harness the power of polls to drive online group engagement. Learn how single-choice questions lower the barrier to entry, gather valuable member insights, and spark deeper conversations.

5 benefits of using a Knowledge Hub group to support your project
Enhance cross-organisation projects with a Knowledge Hub group. Discover five key benefits: better communication, seamless collaboration, easy knowledge sharing, accountability, and lower costs.

How to Find and Join the Right Knowledge Hub Groups
Find and join the right Knowledge Hub groups to connect with public sector peers. Learn how to use search filters, evaluate active communities, and engage effectively to boost your expertise.

5 Simple Ideas to Boost Engagement in Your Online Community
Boost engagement in your online community with five simple ideas. Learn how to use @mentions, optimise search, celebrate member wins, and host informal virtual events or forum AMA sessions.

7 simple strategies to encourage members to read your “Community Newsletters"
Boost your newsletter open rates with seven simple strategies. Learn how to craft catchy subject lines, maintain consistency, provide value, and drive active community engagement.

Three's Company: The Benefits of Starting an Online Group with Multiple Facilitators
Discover the benefits of starting an online group with multiple facilitators. Learn how task sharing, diverse perspectives, and consistent responses prevent burnout and ensure community success.

How Clever Content Curation Positions Your Online Community as a Thought Leader
Position your online community as a trusted thought leader through clever content curation. Learn how to cut through information overload, add smart commentary, save time, and boost engagement.

Building a Content Plan for Your Online Community Using the "Wants and Offers" Exercise
Shape your community's content plan using the "Wants and Offers" exercise. Learn how to gather insights, align member needs with available expertise, boost engagement, and secure quick wins.
