Resources

Discover expert strategies to build, grow, and manage vibrant online communities.

Explore our resources to effectively engage your members and elevate your group.

KHub & CoPs: Preventing Knowledge Loss in the UK Public Sector

Discover how Knowledge Hub (KHub) and Communities of Practice help UK public sector organisations retain institutional knowledge and prevent costly brain drain.

Read the blog post!

Communities of Practice
Light bulbs on blue squares

5 ways the Public Sector are using Knowledge Hub

Explore five innovative ways the public sector uses Knowledge Hub. Learn how communities of practice, training programs, project groups, document stores, and steering groups boost collaboration.

Read the blog post!

Knowledge Hub

How to Build Communities of Practice in the Public Sector

Build a thriving public sector Community of Practice. Learn how to define your purpose, support community managers, design an action plan, and select the right platform to maximize engagement.

Read the blog post!

Communities of Practice
Cartoon people popping out of a laptop screen

What is a pop-up online community of practice?

Discover pop-up online communities of practice. Learn how these temporary, agile spaces drive focused engagement, achieve short-term goals, and close down gracefully while celebrating success.

Read the blog post!

Communities of Practice

How to make sure your online community gets off to a flying start?

Ensure your new online community gets off to a flying start. Learn how to refine your group's core purpose, engage active members, deliver unique magnet content, and secure vital management support.

Read the blog post!

Communities of Practice

5 benefits of using Knowledge Hub for your Community of Practice in the Public Sector

Discover five benefits of using Knowledge Hub for public sector Communities of Practice. Learn how a KHub groups improves resource access, boosts engagement, and supports networking.

Read the blog post!

Communities of Practice

Time for your group to make the most of all the tools

Maximise your group's productivity with Knowledge Hub's collaboration tools. Learn how to use polls, discussions, libraries, and wikis to boost public sector engagement.

Read the blog post!

Knowledge Hub

5 benefits of using Knowledge Hub to support training programmes

Enhance your training programmes with a Knowledge Hub group. Discover five key benefits: flexible learning, cost-effective delivery, higher engagement, and valuable participant feedback.

Read the blog post!

Knowledge Hub
Cartoon image of a man sitting on a hashtag with a laptop

Harnessing Momentum: Promoting your online group's current activities for growth and engagement

Grow your online group by promoting its current activities. Learn how showcasing real-time value through social media, existing networks, events, and content builds lasting momentum.

Read the blog post!

Community Management

Maximising Your Online Communities' Potential: The Importance of all Member Communications

Learn how a consistent communication plan using group announcements and messages can maximize your online community's potential by boosting member engagement and participation.

Read the blog post!

Community Management
Lots of Word documents across the image

5 benefits of using Knowledge Hub as a document store for your cross-organisational work

Discover five benefits of using Knowledge Hub as a secure document store for cross-organisational work. Learn how it improves accessibility, organization, collaboration, security, and cost.

Read the blog post!

Knowledge Hub
Cartoon image showing cogs, puzzle pieces, spanners etc

5 benefits of using Knowledge Hub for your Working / Steering group in the Public Sector

Optimise public sector steering groups with a Knowledge Hub group. Discover five benefits: enhanced collaboration, easy knowledge sharing, better communication, and streamlined project tracking.

Read blog post!

Knowledge Hub

Poll Power: Harnessing the insights of your members through polls!

Harness the power of polls to drive online group engagement. Learn how single-choice questions lower the barrier to entry, gather valuable member insights, and spark deeper conversations.

Read the blog post!

Community Management
Arrows connecting to people, data and time

5 benefits of using a Knowledge Hub group to support your project

Enhance cross-organisation projects with a Knowledge Hub group. Discover five key benefits: better communication, seamless collaboration, easy knowledge sharing, accountability, and lower costs.

Read the blog post!

Knowledge Hub

How to Find and Join the Right Knowledge Hub Groups

Find and join the right Knowledge Hub groups to connect with public sector peers. Learn how to use search filters, evaluate active communities, and engage effectively to boost your expertise.

Read the blog post!

Knowledge Hub

5 Simple Ideas to Boost Engagement in Your Online Community

Boost engagement in your online community with five simple ideas. Learn how to use @mentions, optimise search, celebrate member wins, and host informal virtual events or forum AMA sessions.

Read the blog post!

Community Management
Open envelope showing a newsletter

7 simple strategies to encourage members to read your “Community Newsletters"

Boost your newsletter open rates with seven simple strategies. Learn how to craft catchy subject lines, maintain consistency, provide value, and drive active community engagement.

Read the blog post!

Community Management
Three cogs with people's faces inside

Three's Company: The Benefits of Starting an Online Group with Multiple Facilitators

Discover the benefits of starting an online group with multiple facilitators. Learn how task sharing, diverse perspectives, and consistent responses prevent burnout and ensure community success.

Read the blog post!

Community Management
Cartoon image showing a laptop with a webpage

How Clever Content Curation Positions Your Online Community as a Thought Leader

Position your online community as a trusted thought leader through clever content curation. Learn how to cut through information overload, add smart commentary, save time, and boost engagement.

Read the blog post!

Communities of Practice
Cartoon people sharing documents

Building a Content Plan for Your Online Community Using the "Wants and Offers" Exercise

Shape your community's content plan using the "Wants and Offers" exercise. Learn how to gather insights, align member needs with available expertise, boost engagement, and secure quick wins.

Read the blog post!

Community Management
Showing 1 to 20 of 31

Join groups, make connections, discover knowledge.